Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Buczak

New Alexandria,PA

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.

Overview

14
14
years of professional experience

Work History

Server

Red Robin
Greensburg, Pennsylvania
09.2022 - 08.2024
  • Followed health safety guidelines when preparing and serving food products.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Outstanding customer service.
  • Ability to multitask easily.

Server

Rizzos Malibar Inn Restaurant
New Alexandria, Pennsylvania
05.2022 - 09.2022
  • Followed health safety guidelines when preparing and serving food products.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Outstanding customer service skills.
  • Ability to multitask easily.

Customer Service and Arrangement Designer

Edible Arrangements
Murrysville, Pennsylvania
09.2010 - 09.2018
  • Taking inbound and outbound calls for arrangements.
  • Designing arrangements for customers.
  • Ability to multitask.
  • Outstanding customer service skills.

Education

High School Diploma -

Franklin Regional High School
Murrysville, Pennsylvania
06-2010

Skills

  • Customer service
  • Organizational skills
  • Active listening
  • Problem solving skills
  • Interpersonal skills
  • Ability to multitask
  • Able to adapt easily
  • Reliability
  • Time management
  • Basic analytical skills

Timeline

Server

Red Robin
09.2022 - 08.2024

Server

Rizzos Malibar Inn Restaurant
05.2022 - 09.2022

Customer Service and Arrangement Designer

Edible Arrangements
09.2010 - 09.2018

High School Diploma -

Franklin Regional High School
Kelly Buczak