Overview
Work History
Education
Skills
Timeline
Generic

Kelly Campbell

Southwick,MA

Overview

36
36
years of professional experience

Work History

Registration Coordinator

Holyoke Medical Center
04.1988 - Current
  • Maintained strict adherence to HIPAA regulations, safeguarding sensitive patient information through proper handling and storage practices.
  • Developed strong organizational skills that enabled effective multitasking without compromising accuracy or attention to detail in record-keeping responsibilities.
  • Collaborated with medical staff to facilitate seamless communication between departments, resulting in better coordination of care.
  • Demonstrated adaptability by quickly learning new software systems and technologies to maintain efficiency in an ever-changing healthcare environment.
  • Provided exceptional customer service to diverse populations, accommodating language barriers or special needs when necessary during the registration process.

Cardiac Monitor Technician

Holyoke Medical Center
08.2020 - 10.2021
  • Monitored patients' heart rhythms and functions through cardiac monitoring strips.
  • Served as a dependable resource for nurses and other healthcare staff, providing guidance on proper lead placement and interpretation of cardiac monitor findings.
  • Trained and supervised new cardiac monitor technicians on best practices and safety measures.
  • Assisted in saving lives through efficient recognition and reporting of life-threatening arrhythmias.

Birthing Center Medical Secretary

Holyoke Medical Center
05.1993 - 04.2020
  • Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
  • Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
  • Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.
  • Registered new patients in electronic medical records prior to appointment scheduling.
  • Located, checked in, and pulled medical records for patient appointments and incomplete charts.
  • Maintained current and accurate medical records for patients.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Registered and verified patient records before triage with most up-to-date information.

Nursing Assistant

Holyoke Medical Center
04.1988 - 04.1993
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.

Education

Certificate - Medical Billing And Coding

Holyoke Community College
Holyoke, MA
08.2024

High School Diploma -

Smith Vocational High School
Northampton, MA
06.1987

Skills

  • Decision-making capabilities
  • Exceptional organization
  • Patient Registration
  • Insurance Verification
  • Team Management

Timeline

Cardiac Monitor Technician

Holyoke Medical Center
08.2020 - 10.2021

Birthing Center Medical Secretary

Holyoke Medical Center
05.1993 - 04.2020

Registration Coordinator

Holyoke Medical Center
04.1988 - Current

Nursing Assistant

Holyoke Medical Center
04.1988 - 04.1993

Certificate - Medical Billing And Coding

Holyoke Community College

High School Diploma -

Smith Vocational High School

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Kelly Campbell