Kelly Cantrell
Marana,AZ
Summary
Highly competent Speech Pathologist with strong clinical skills in both in person and teletherapy environments. Strong management skills including managing a staff, understanding and maximizing financial outcomes, developing and implementing new streams of revenue.
Overview
23
23
years of professional experience
Work History
Speech Pathologist/Clinical Consultant
Lingraphica
Tucson, Arizona
10.2018 - Present
- Provide direct and indirect patient training via teletherapy for AAC device use.
- Clinical Fellow supervisory experience.
- Developed completely new stream of revenue, when COVID occurred, producing revenue of over two million dollars year to date.
- Lecture on Speech Pathology, best practices, and service delivery to all 3 Arizona Universities.
- Guide processes with clinical best practices and evidence-based methods to facilitate effective increase in revenue and streamline processes.
- Develop and propose solutions for making positive improvements to operational and patient care strategies resulting in 80% conversion to sale rate.
- Provide direct and indirect patient training for AAC device use.
- Provide training and support to Speech Pathologist during AAC trials.
Senior Speech Pathologist
Kindred At Home
Vancouver, Washington
07.2008 - 09.2018
- Senior Speech Pathologist on a staff of five Speech Pathologists in Home Health setting treating a wide range of neurological disorders, voice, and swallowing disorders while consistently meeting high productivity standards.
- Extensive rehabilitation experience with Neuro, Progressive Disease Processes, and Head and Neck CA. Includes Dysphagia, Trach and Vent Care, and Voice.
- Responsible for billing , scheduling, project management and patient care.
- Provided input for company wide quality improvement strategies to increase quality of care, efficacy of care, and employee satisfaction.
- Provided educational courses to increase knowledge of physicians, care facility staff, caregivers and patients.
- Improved customer satisfaction by providing very high level of care as evidence by consistently high customer feedback scores.
Lead Speech Pathologist
Legacy Health Hospital Systems
Vancouver, WA
05.2005 - 07.2008
- In and outpatient treatment of Pre and Post surgery Head and Neck CA, Neurological deficits, Dysphagia, Dementia, Parkinson Disease, Voice deficits, Cognitive and Communication deficits, AAC needs.
- Worked within interdisciplinary team doing daily round to plan and implement plan of care to expedite patient's care in most effective method.
- Provided in-servicing on new procedures and education to new staff throughout hospital departments to improve patient care.
- Created and implemented treatment plans intended to address speech and language issues in collaboration with other clinical professionals
Rehab Program Manager
Vencor, Inc.
Sacramento, CA
07.1991 - 06.2001
- Leader in meeting profitability goals while acting as program manager for development of clinical programs for Speech Pathology, Physical Therapy, and Occupational Therapy rehabilitation.
- Tracked all required documentation such as, licensure, MSDS info, state regulation to meet criteria certification 100% of time.
- Achieved excellent results in planning and motivating interdisciplinary rehab team to create and carryout high quality care. Very strong in motivating others.
- Provided in-depth training and education for staff to promote best practice care.
- Participated in marketing and communication with physicians, nurses, and other health care managers.
- Enthusiastic and persuasive in promotion of services, consistently receiving positive feedback from superiors, peers, and customers.
- Created and implemented marketing plans to hospitals and physician to increase awareness of facility admission options and rehab services.
Education
Master of Science - Communication Disorders
Western Oregon University
Monmouth, OR06.1990
Bachelor of Science - Psychology
Oregon State University
Corvallis, OR12.1988
Skills
- Exceptional treatment skills in both Teletherapy and in person environment for all tx modalities
- Excellent program development skills, decision making and understanding of financials
- Strong analytic processes
- Goal focused and efficient in process development
- Efficient use of multitasking strategies
- Highly effective ability to educate and motivate all levels of patient, care partners and other professionals
Timeline
Speech Pathologist/Clinical Consultant
Lingraphica
10.2018 - Present
Senior Speech Pathologist
Kindred At Home
07.2008 - 09.2018
Lead Speech Pathologist
Legacy Health Hospital Systems
05.2005 - 07.2008
Rehab Program Manager
Vencor, Inc.
07.1991 - 06.2001
Master of Science - Communication Disorders
Western Oregon University
Bachelor of Science - Psychology
Oregon State University
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