Kelly Cao
San Diego,California
Summary
Resourceful entrepreneur with experience in launching a pop-up beverage business just because I am a problem solving fanatic. I am best with direct communication, it helps with efficiency. Proven ability to implement practical solutions and take initiative, seeking to leverage these skills in a sales environment. Every week I do a personal deep dive analysis to be more reflective and be able to structure my life better. I am practical and resilient.
Overview
7
7
years of professional experience
Work History
Property Manager
Datavestments
01.2022 - Current
- Ensure full adherence to city and county regulations, including licensing, tax collection, and occupancy limits.
- Monitored operating costs, cleaning fees, repairs, and supplies to ensure profitability and adherence to budget.
- De-escalated guest issues and complaints, ensuring positive experiences and protecting property interests.
- Provided prompt, professional, and personalized guest support from inquiry through post-stay follow-up to enhance reviews and encourage repeat bookings.
Nail Artist
Self Employed
San Diego, California
03.2019 - 05.2025
- Developed a loyal customer base through exceptional service and artistry.
- Ensured customer satisfaction by providing high-quality services in a timely manner.
- Educated customers about proper nail care techniques, products and services offered at the salon.
- Performed high volume of daily customers gel, acrylic, and natural manicures.
- Built repeat client base to increase profits and stabilize cash flow.
- Designed custom nail art to meet client preferences and trends.
Project Manager
Superhost Labs
06.2022 - 03.2023
- Developed detailed project plans and set realistic timelines, ensuring successful delivery from kickoff to close-out.
- Anticipated challenges and identified risks early, implementing effective solutions to maintain project schedules.
- Managed project budgets and tracked expenses, optimizing resources to adhere to financial constraints.
Education
Associate of Arts - Psychology
San Diego Mesa College
San Diego, CA12-2027
Skills
- Project Management Software
- Project development
- Risk Management
- Risk management
- Advanced problem-solving
- Management
- Leadership
- Team collaboration
- Relationship building
- Conflict Resolution
- Business requirements
Extracurricular Activities
Building a social media presence with fitness, starting a small beverage pop up business, all while keeping up my studies in school. I love to gym, yoga, learn day trading, consult business ideas for fun and 3 hours of debate sessions. I am actively creating fitness, lifestyle, and brand building content.
Software
English, Vietnamese, Jira, Monday, Quickbooks, Rankbreeze, Airdna, Slack, Google Workspace, Microsoft Office/Teams, Zoom, Gusto
Timeline
Project Manager
Superhost Labs
06.2022 - 03.2023
Property Manager
Datavestments
01.2022 - Current
Nail Artist
Self Employed
03.2019 - 05.2025
Associate of Arts - Psychology
San Diego Mesa College