Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Carpenter

Hazlet

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

24
24
years of professional experience
1999
1999
years of post-secondary education

Work History

Customer Service Manager/HR Assistant

Great Clips Salon
Hazlet
07.2021 - Current
  • Managed daily operations of customer service team in fast-paced salon environment.
  • Trained staff on effective communication and problem-solving techniques with clients.
  • Oversaw appointment scheduling using salon management software to ensure efficiency.

Home Health Aide

Comfort Keepers
Tom’s river
07.2015 - 10.2017
  • Assisted clients with daily living activities and personal care needs.
  • Monitored and recorded vital signs for health assessments.
  • Provided companionship and emotional support to enhance client well-being.

Hairstylist

Plaza Hair Designs
Hazlet
03.2001 - 08.2010
  • Consulted with clients to determine desired hairstyles and preferences.
  • Performed haircuts, coloring, and styling techniques for diverse clientele.
  • Maintained cleanliness and organization of workstations and tools.

Education

Middletown North Highschool
Middletown , Nj

Licensed Cosmetologist - Cosmetology

Monmouth County Vocational
Middletown, Nj
09.1994 - 06.1996

Skills

  • customer service
  • staff training
  • appointment scheduling
  • software proficiency

Timeline

Customer Service Manager/HR Assistant

Great Clips Salon
07.2021 - Current

Home Health Aide

Comfort Keepers
07.2015 - 10.2017

Hairstylist

Plaza Hair Designs
03.2001 - 08.2010

Licensed Cosmetologist - Cosmetology

Monmouth County Vocational
09.1994 - 06.1996

Middletown North Highschool

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