Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Claytor

Vero Beach,FL

Summary

Results-driven sales professional with extensive experience in client account management and policy compliance. Expert in analyzing client needs to tailor sales solutions, leading to enhanced client retention and loyalty.

Overview

20
20
years of professional experience

Work History

Licensed Insurance Agent

Insurance Solutions
06.2015 - Current
  • Provided expert guidance on policy options and coverage limits.
  • Developed customized insurance plans tailored to individual client needs.
  • Conducted thorough policy reviews to ensure compliance with regulations.
  • Trained and mentored new agents on sales techniques and product knowledge.
  • Cultivated strong client relationships, resulting in increased retention rates.
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.

Countertop Fabricator and Custom Tile Fabricator

Elgin Marble
03.2012 - 06.2015
  • Fabricated custom countertops using precision tools and techniques to meet client specifications.
  • Ensured quality control by inspecting materials for defects before fabrication processes commenced.
  • Collaborated with design team to interpret blueprints and translate designs into finished products.
  • Maintained safe working conditions by adhering to industry best practices and following OSHA guidelines during all fabrication tasks.
  • Effectively utilized various fabrication techniques, including cutting, polishing, and edging, to create a wide array of custom countertop designs.
  • Carried out preventative maintenance, keeping tools and machinery functional.

Assistant Manager

Regal Cinemas
01.2007 - 06.2011
  • Trained and mentored staff on customer service excellence and operational efficiency.
  • Supervised daily operations, ensuring adherence to company policies and procedures.
  • Managed inventory control, implementing strategies to reduce waste and optimize stock levels.
  • Streamlined scheduling processes, improving staff allocation based on peak business hours.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Education

High School Diploma -

Boiling Springs High
Boiling Springs, SC

Skills

  • Account management
  • Sales strategy
  • Customer retention
  • Client engagement

Timeline

Licensed Insurance Agent

Insurance Solutions
06.2015 - Current

Countertop Fabricator and Custom Tile Fabricator

Elgin Marble
03.2012 - 06.2015

Assistant Manager

Regal Cinemas
01.2007 - 06.2011

High School Diploma -

Boiling Springs High
Kelly Claytor