Kelly Combs
Summary
Licensed Cosmetologist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
27
27
years of professional experience
Work History
Licensed Cosmetologist
The Styling Venue
07.2013 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
Licensed Cosmetologist
Regis Corporation
01.1997 - 01.2013
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Restaurant Manager
Buffalo Wild Wings
01.2006 - 01.2011
- Position with a growth-oriented company offering opportunity for advancement and professional development
- Food service manager
- Initiated personnel actions, hiring and training new employees
- Observed and evaluated workers and work procedures to ensure quality standards
- Purchasing and budget management
Education
Associate of Applied Science - Education
Gateway Community College
Covington, KY05.2010
Licensed Cosmetologist - Cosmetology
Northern Ky Technical College
1025 Amsterdam Rd Covington Ky 4101105.1997
Skills
- Sales Expertise
- Client Consultations
- Staff Management
- Customer Relationship Management
- Team Leadership
Timeline
Licensed Cosmetologist
The Styling Venue
07.2013 - Current
Restaurant Manager
Buffalo Wild Wings
01.2006 - 01.2011
Licensed Cosmetologist
Regis Corporation
01.1997 - 01.2013
Associate of Applied Science - Education
Gateway Community College
Licensed Cosmetologist - Cosmetology
Northern Ky Technical College
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