KELLY CREWS
Satsuma,FL
Summary
At Crystal Tractor, I excelled as a Parts Specialist, leveraging my expertise in customer service and product knowledge and my knack for enhancing the customers experience. I adeptly verified incoming parts against records, ensuring accuracy and efficiency. My proactive approach to part identification and inventory management streamlined operations, significantly improving department organization and service quality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Parts Specialist
CRYSTAL TRACTOR
Hastings, FL
11.2019 - 11.2024
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Streamlined part identification for swift retrieval.
- Received customer orders and placed them into the system for processing.
- Assisted customers with product selection based on their needs.
- Documented any discrepancies between actual inventory counts versus what was recorded in the system.
- Responded to inquiries from internal staff members about part specifications or availability.
Education
Marine Mechanics
WyoTech
Daytona Beach, FL05-2015
Skills
- Shipping and receiving
- Stock number and pricing data
- Improving customer satisfaction
- Parts department organization
Accomplishments
- Served as Parts Manager at Crystal Tractor, Starke, from 10/23 to 10/24
- Parts team supervisor in Hastings
Certification
- Completed Kubota Parts Manager training
- Echo, Stihl technical, and sales training
Timeline
Parts Specialist
CRYSTAL TRACTOR
11.2019 - 11.2024
- Completed Kubota Parts Manager training
- Echo, Stihl technical, and sales training
Marine Mechanics
WyoTech
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