Kelly Davis
Nashville,TN
Summary
Results-driven sales and management professional with 10+ years of experience leading retail operations, driving revenue, and building strong customer and vendor relationships. Skilled in inventory management, team leadership, and problem-solving with a proven track record of exceeding sales goals. Accredited in gemology with expertise in pearls and colored gemstones. Highly organized, customer-focused, and adept at delivering solutions that enhance business performance and client satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Hospice & End-of-Life Planner
Private/Agency Work
07.2025 - 12.2025
In-Home Care Provider
New Hope
Dickson, TN
03.2024 - 06.2025
Manager
Curiosity Clothing Boutique
Nashville, TN
04.2014 - 03.2024
- Led daily retail operations, consistently exceeding sales goals through strategic upselling and customer engagement
- Built and maintained strong vendor relationships; negotiated product delivery and resolved issues efficiently
- Analyzed inventory and shrinkage trends, implementing corrective actions to improve accuracy and profitability
- Coordinated promotions, special events, and in-store campaigns while staying within budget
- Trained, coached, and mentored staff on sales techniques, customer service, and POS system efficiency
- Solved operational, customer, and inventory challenges through proactive problem-solving
- Maintained accurate financial records and ensured compliance with health, safety, and sanitation regulations
Cleaning Technician (Storage Units)
Independent/Contract
02.2020 - 10.2023
Live-In Nanny (Special Needs)
Private Family
06.2013 - 04.2014
Gemology & Jewelry Sales Intern
Jewelry Retail Environment
11.2010 - 05.2012
- Assisted with gem identification, grading, and evaluation while supporting jewelry sales
- Educated customers on gemstone quality, care, and features to drive sales
- Maintained accurate inventory records and assisted with merchandising and product presentation
- Developed foundational sales, customer communication, and product expertise
Education
Associate’s Degree - Gemology
Gemology Institute of America
01.2019
Associate of Arts - English Literature
Nashville State Community College
Nashville, TN01.2016
Skills
- Retail operations & sales strategy
- Vendor relationship management
- Inventory control & merchandising
- Team leadership & staff training
- Problem-solving & conflict resolution
- Gemology & jewelry product knowledge
- Customer service excellence
- Reporting & financial record management
Certification
- Graduate Advanced Sales Training
- CPR Certification
- Basic Life Support (BLS) Certification – May 2023 to June 2026
- Valid Driver’s License
- Pearl Grading
- Gemstone Identification
- Gemstone Grading
- Accredited Jewelry Professional
- Outstanding Leadership Award – Girl Scouts (2009)
Timeline
Hospice & End-of-Life Planner
Private/Agency Work
07.2025 - 12.2025
In-Home Care Provider
New Hope
03.2024 - 06.2025
Cleaning Technician (Storage Units)
Independent/Contract
02.2020 - 10.2023
Manager
Curiosity Clothing Boutique
04.2014 - 03.2024
Live-In Nanny (Special Needs)
Private Family
06.2013 - 04.2014
Gemology & Jewelry Sales Intern
Jewelry Retail Environment
11.2010 - 05.2012
Associate’s Degree - Gemology
Gemology Institute of America
Associate of Arts - English Literature
Nashville State Community College