KELLY DIENER
Wichita,KS
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Manager
SERVPRO of Northwest Wichita
2023.02 - Current
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
COVID-19 Vaccine Registration Coordinator
Sedgwick County Health Department
2020.11 - 2022.12
- Enhanced registration efficiency by implementing an improved online system for event signups.
- Reduced wait times at events by developing a fast and effective check-in process for guests.
- Collaborated with team members to coordinate event logistics, ensuring smooth operations and positive attendee experiences.
Project Manager
Dean Bean Construction, LLC
2018.01 - 2020.01
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Established strong customer relationships through excellent communication and attentive service.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Barista & Person-in-Charge
Cruisin Coffee
2013.10 - 2016.07
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Assistant Manager
Papa Murphy's Pizza
2011.05 - 2014.01
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
Psychology
Western Washington University
Bellingham, WA12.2014
Associate of Arts & Sciences -
Whatcom Community College
Bellingham, WA05.2011
Adult Mental Health First Aid -
Sedgwick County
11.2022
ICS FEMA Courses: IS 100, 200, 700 & 800 -
Sedgwick County
12.2020
Supervisor Training -
Sedgwick County Health Department
09.2021
Leadership Academy -
Sedgwick County Health Department
05.2022
Skills
- Project Planning
- Schedule Management
- Logistics Management
- Strategic Planning
- Vendor Sourcing
- Productivity Improvement
- Quality Assurance
- Team Leadership
References
Available upon request
Certification
- Adult Mental Health First Aid Training, Sedgwick County - November 2022
- Leadership Academy, Sedgwick County Health Department - February 2022-May 2022
- Supervisor Training, Sedgwick County Health Department - May 2021-September 2021
- ICS FEMA Courses: IS 100, 200, 700 & 800 - December 2020
Timeline
Office Manager
SERVPRO of Northwest Wichita
2023.02 - Current
COVID-19 Vaccine Registration Coordinator
Sedgwick County Health Department
2020.11 - 2022.12
Project Manager
Dean Bean Construction, LLC
2018.01 - 2020.01
Barista & Person-in-Charge
Cruisin Coffee
2013.10 - 2016.07
Assistant Manager
Papa Murphy's Pizza
2011.05 - 2014.01
Psychology
Western Washington University
Associate of Arts & Sciences -
Whatcom Community College
Adult Mental Health First Aid -
Sedgwick County
ICS FEMA Courses: IS 100, 200, 700 & 800 -
Sedgwick County
Supervisor Training -
Sedgwick County Health Department
Leadership Academy -
Sedgwick County Health Department
- Adult Mental Health First Aid Training, Sedgwick County - November 2022
- Leadership Academy, Sedgwick County Health Department - February 2022-May 2022
- Supervisor Training, Sedgwick County Health Department - May 2021-September 2021
- ICS FEMA Courses: IS 100, 200, 700 & 800 - December 2020
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