Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

KELLY DIENER

Wichita,KS

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Office Manager

SERVPRO of Northwest Wichita
02.2023 - Current
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

COVID-19 Vaccine Registration Coordinator

Sedgwick County Health Department
11.2020 - 12.2022
  • Enhanced registration efficiency by implementing an improved online system for event signups.
  • Reduced wait times at events by developing a fast and effective check-in process for guests.
  • Collaborated with team members to coordinate event logistics, ensuring smooth operations and positive attendee experiences.

Project Manager

Dean Bean Construction, LLC
01.2018 - 01.2020
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.
  • Established strong customer relationships through excellent communication and attentive service.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.

Barista & Person-in-Charge

Cruisin Coffee
10.2013 - 07.2016
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.

Assistant Manager

Papa Murphy's Pizza
05.2011 - 01.2014
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.

Education

Psychology

Western Washington University
Bellingham, WA
12.2014

Associate of Arts & Sciences -

Whatcom Community College
Bellingham, WA
05.2011

Adult Mental Health First Aid -

Sedgwick County
11.2022

ICS FEMA Courses: IS 100, 200, 700 & 800 -

Sedgwick County
12.2020

Supervisor Training -

Sedgwick County Health Department
09.2021

Leadership Academy -

Sedgwick County Health Department
05.2022

Skills

  • Project Planning
  • Schedule Management
  • Logistics Management
  • Strategic Planning
  • Vendor Sourcing
  • Productivity Improvement
  • Quality Assurance
  • Team Leadership

References

Available upon request

Certification

  • Adult Mental Health First Aid Training, Sedgwick County - November 2022
  • Leadership Academy, Sedgwick County Health Department - February 2022-May 2022
  • Supervisor Training, Sedgwick County Health Department - May 2021-September 2021
  • ICS FEMA Courses: IS 100, 200, 700 & 800 - December 2020

Timeline

Office Manager

SERVPRO of Northwest Wichita
02.2023 - Current

COVID-19 Vaccine Registration Coordinator

Sedgwick County Health Department
11.2020 - 12.2022

Project Manager

Dean Bean Construction, LLC
01.2018 - 01.2020

Barista & Person-in-Charge

Cruisin Coffee
10.2013 - 07.2016

Assistant Manager

Papa Murphy's Pizza
05.2011 - 01.2014

Psychology

Western Washington University

Associate of Arts & Sciences -

Whatcom Community College

Adult Mental Health First Aid -

Sedgwick County

ICS FEMA Courses: IS 100, 200, 700 & 800 -

Sedgwick County

Supervisor Training -

Sedgwick County Health Department

Leadership Academy -

Sedgwick County Health Department

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KELLY DIENER