Kelly Dinh
Receptionist
Silver Spring,MD
Summary
Experienced and friendly receptionist offering positive assistance to team members and clients, multifaceted skills from a plethora of different work environments that lead to exceptional administrative support, and up beat can do attitude.
Overview
16
16
years of professional experience
Work History
Administrative Coordinator
James G. Davis Construction Corporation
01.2025 - Current
- Maintained the workflow as per the previous Admin Assistant role.
- Interviewed, trained, and managed new team members; facilitated goal-setting and performance evaluations.
- Delegated tasks to administrative staff to enhance office efficiency and streamline workflows.
- Coordinated logistics for executive and client meetings, including space, materials, and catering.
- Supported Executive Assistant in managing company fleet compliance, violation processing, and driver onboarding.
- Managed financial tracking and processed monthly AMEX expenses.
- Provided cross-departmental administrative support and assisted with project security compliance.
- Performed additional duties to ensure overall office effectiveness and success.
Administrative Assistant
James G. Davis Construction Corporation
09.2023 - 12.2024
- Assisted executive staff with daily tasks to support office operations.
- Maintained strict confidentiality of sensitive information in compliance with data protection policies.
- Organized office spaces to improve workflow and enhance employee comfort.
- Supported team members' onboarding.
- Coordinated catering orders for internal and client meetings.
- Provided administrative support, including scheduling, scanning, and filing.
- Assisted with planning and coordinating internal and external events.
- Administered corporate vehicle records, including managing violations and documentation.
- Offered performance feedback for the reception team during annual appraisals.
- Assisted in overseeing the reception team.
- Served as front desk backup, managing phone calls, greeting visitors, and assisting with daily tasks during absences or lunch breaks.
Receptionist
James G. Davis Construction Corporation
08.2022 - 09.2023
- Greeted visitors and customers with professionalism and provided knowledgeable assistance.
- Managed multiple tasks efficiently, meeting time-sensitive deadlines.
- Answered and directed incoming calls promptly to appropriate departments.
- Handled assignments independently using sound judgment and critical thinking.
- Supported staff with clerical and administrative tasks to enhance team productivity.
- Resolved or escalated customer inquiries and issues to management as needed.
- Monitored and screened visitors to control access to office personnel.
Front Desk Receptionist
Brentwood Animal Hospital
02.2022 - 04.2022
- Managed multi-line phone system by directing calls and promptly responding to client inquiries.
- Organized and maintained client and medical records with efficient filing systems.
- Processed appointments, check-ins, and check-outs using internal software.
- Monitored inventory levels and placed supply orders to maintain adequate stock.
- Balanced accounts and prepared daily financial reports.
- Greeted clients warmly and ensured smooth check-in and check-out experiences.
- Trained new staff on office procedures, customer service, and issue resolution.
- Transcribed phone messages and relayed them to appropriate personnel.
- Entered and updated sensitive client information accurately.
- Calculated billing, posted charges, and reviewed invoices with clients at checkout.
Receptionist
Cool Nails
06.2009 - 01.2022
Receptionist
Lee Nails
04.2012 - 09.2014
Lifeguard
Timber Ridge Lodge & Waterpark
02.2013 - 08.2013
Lifeguard
Six Flags Hurricane Harbor
05.2012 - 09.2012
Education
High School Diploma -
Burlington High School
Burlington, WI 09.2009 - 06.2013
No Degree - Sociology And Anthropology
Arizona State University
Tempe, AZ 05.2001 -
Timeline
Administrative Coordinator
James G. Davis Construction Corporation
01.2025 - Current
Administrative Assistant
James G. Davis Construction Corporation
09.2023 - 12.2024
Receptionist
James G. Davis Construction Corporation
08.2022 - 09.2023
Front Desk Receptionist
Brentwood Animal Hospital
02.2022 - 04.2022
Lifeguard
Timber Ridge Lodge & Waterpark
02.2013 - 08.2013
Lifeguard
Six Flags Hurricane Harbor
05.2012 - 09.2012
Receptionist
Lee Nails
04.2012 - 09.2014
High School Diploma -
Burlington High School
09.2009 - 06.2013
Receptionist
Cool Nails
06.2009 - 01.2022
No Degree - Sociology And Anthropology
Arizona State University
05.2001 -
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