Kelly Dolezal

Insurance Billing Clerk

Scott County Hospital

07.2023 - Current

Processed insurance claims accurately to ensure timely billing and resolution.
Maintained organized records of patient accounts for efficient retrieval and auditing.
Assisted in verifying insurance coverage to minimize billing discrepancies.
Communicated with healthcare providers to clarify billing information and resolve issues.
Utilized billing software to enter charges and process payments efficiently.
Supported team efforts in reconciling account statements for accuracy.
Learned compliance regulations related to medical billing practices and procedures.
Coordinated communication between departments to enhance workflow efficiency and service delivery.
Managed time effectively, consistently meeting deadlines for submitting claims within designated filing windows.
Identified areas for improvement within existing processes, implementing changes that led to greater departmental efficiency overall.
Collaborated with insurance representatives to expedite claim approvals, ensuring timely reimbursements for clients.
Ensured compliance with industry regulations, safeguarding sensitive client data while adhering to privacy requirements.
Facilitated smooth transitions during system updates, adapting quickly to new software tools for improved data management capabilities.
Educated patients about their insurance benefits, helping them understand complex policies and out-of-pocket expenses better.
Maintained open lines of communication between departments involved in the billing process, working together to resolve any discrepancies found.
Provided training to new hires in insurance billing procedures and software tools, supporting their integration into the team effectively.
Decreased billing errors by thoroughly reviewing invoices and identifying discrepancies in a timely manner.
Leveraged strong attention-to-detail skills while reviewing medical codes for proper classification, minimizing risk of denials due to coding inaccuracies.