Rhonda Carter
GODFREY,IL
Summary
Dedicated Insurance Billing Clerk skilled in problem-solving and customer service. Experienced in managing billing processes and reducing errors through meticulous attention to detail. Committed to enhancing operational efficiency and maintaining compliance with industry standards.
Overview
23
23
years of professional experience
Work History
Insurance Billing Clerk
Pulmonary Consultants, Inc.
St Louis, MO
12.2002 - Current
- Processed insurance claims and billing statements with accuracy and efficiency.
- Coordinated communication between patients and insurance providers to resolve discrepancies.
- Maintained detailed records of billing transactions and patient accounts using specialized software.
- Implemented improvements in billing workflows, reducing processing time for claims submissions.
- Ensured adherence to industry standards by conducting regular audits of billing practices.
- Collaborated with healthcare providers to verify patient information and insurance coverage details.
- Decreased billing errors by thoroughly reviewing invoices and identifying discrepancies in a timely manner.
- Assisted with reducing outstanding accounts receivables by diligently following up on unpaid claims and denied coverage cases.
- Facilitated smooth transitions during system updates, adapting quickly to new software tools for improved data management capabilities.
- Ensured compliance with industry regulations, safeguarding sensitive client data while adhering to privacy requirements.
- Maintained accurate records by updating patient information and insurance details in the database regularly.
- Managed time effectively, consistently meeting deadlines for submitting claims within designated filing windows.
- Conducted regular audits of accounts receivable reports, uncovering opportunities for additional revenue recovery efforts when needed.
- Used data entry skills to accurately document and input statements.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Generated monthly billing and posting reports for management review.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Education
High School Diploma -
Jersey Community High School
Jerseyville, ILSkills
- HIPAA compliance
- Professionalism and ethics
- Insurance verification
- Medical terminology
- Accuracy and precision
- Follow-up procedures
- Claim processing
- Claim submission
- Patient confidentiality
- Verbal communication
- Accounts receivable management
- Payment posting
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Paperwork and documentation
- Collections processing
Timeline
Insurance Billing Clerk
Pulmonary Consultants, Inc.
12.2002 - Current
High School Diploma -
Jersey Community High School