Jamie Dingler

Answering multi-line telephone, transferring calls to appropriate department, handling cash, credit card payments. Ensuring customer satisfaction helping with billing questions. Tracking claim status daily on current, rejected or unpaid claims. Work and filing insurance claims on daily basis. Working along the side with medical records of release of information for insurance claims. Scanning important documents to patients accounts.

Schedule and reschedule appointments, multi-line telephone, collecting copays, scan documents in patients charts, verification of insurance, posting ICD-10 codes, posting daily charges to accounts including PT, OT and ST services, submitting or obtaining pre certifications as needed, ordering supplies on demand and attending monthly meetings.

Greeting patients daily, scheduled /rescheduled appointments, scanned in patient paperwork along with insurance card and picture identification card, managed money box along with taking payments for copays and posted on patient account, open and closed clinic when needed