Summary
Work History
Education
Skills
Languages
Timeline
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Kelly Faez

Humble,Texas

Summary

I am a motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. I pursue every opportunity to support team members and proactively address issues.


I am also a very hardworking and passionate individual seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Barista

Dutch Bros
09.2023 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Used POS system to accurately enter orders and process payments.

Education

GED -

San Jacinto College District
Houston, TX
05.2023

High School Diploma -

North Shore Senior High School
Houston, TX
05.2022

Skills

  • Espresso Machine Operation
  • POS Systems
  • Food Preparation
  • Coffee Expertise
  • Cash Register Operation
  • Hospitality Service Expertise
  • Active Listener
  • Fluent in English & Spanish
  • Exceptional Customer Service
  • Friendly and Outgoing

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Barista

Dutch Bros
09.2023 - Current

GED -

San Jacinto College District

High School Diploma -

North Shore Senior High School
Kelly Faez