KELLY FAVINGER
Ohana Salon
Fort Collins,Colorado
1
Certification
5
years of professional experience
Throughout the years i worked as a friendly front desk representative in various salons and developed many skills and techniques. I continued my education in the industry by attending beauty school and getting my license to become a certified Esthetician. After i graduated i continued my experience with friends and family while also taking in guests at the salon. I'm hard working, highly motivated, and committed to continue my education as an Esthetician.
Work History
Guest Services Receptionist
1 Year 11 Months- Greeted and assisted clients, ensuring a welcoming salon environment.
- Managed appointment scheduling using salon management software, optimizing daily operations.
- Addressed client inquiries and concerns promptly, enhancing overall customer satisfaction.
- Coordinated with stylists to ensure timely service delivery and efficient workflow.
- Boosted retail sales by educating clients on the benefits of various products.
Guest Service Representative
2 Years 2 Months- Assisted clients with product selection, enhancing their overall experience and satisfaction.
- Trained new staff on operational procedures and customer service best practices for consistency.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Managed appointment scheduling and ensured optimal utilization of salon resources.
Receptionist
1 Year 6 Months- Managed front desk operations, ensuring seamless guest check-in and appointment scheduling.
- Kept salon area clean and neat to give visitors a positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Retail Sales Associate
5 Months- Assisted in visual merchandising to enhance product presentation and attract customers.
- Managed inventory levels, ensuring stock availability and minimizing shrinkage.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Esthetician
Esthetician
High School Diploma
Skills
Customer service
Skincare planning
Client consultation
Retail product knowledge
High-frequency machine use
Certification
- microdermabrasion
- chemical peeling
- dermaplaning
- micro-needling
- lash extensions
Timeline
Guest Services Receptionist
Ohana Salon
11.2024 - CurrentRead More
Guest Service Representative
Salon Salon
09.2023 - 11.2025Read More
Receptionist
The Man Salon
01.2022 - 07.2023Read More
Retail Sales Associate
Trade Home
06.2021 - 11.2021Read More
The White Magnolia Advanced Skin Care Institute
Esthetician
Read More
IBMC
Esthetician
Read More
Central High School
High School Diploma
Read More