Summary
Overview
Work History
Skills
References
Timeline
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Kelly Floyd

High Point,NC

Summary

Hardworking and motivated professional with several years of experience and record of success in industry. Highly-motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Manager of Portable Modular Program

Apple Rock Displays
Greensboro, NC
08.2024 - Current
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.

Cosmetologist

Opulence Salon & Day Spa
Kernersville, NC
04.2021 - Current
  • Attended continuing education classes to stay up-to-date with trends in the industry.
  • Developed a loyal client base through excellent customer service.
  • Promoted additional services or products available in the salon.
  • Responded to customer inquiries by phone, email, and in person.
  • Promoted my services through social media posts, photos, and videos.

Project Manager

Apple Rock Displays
Greensboro, NC
03.2023 - 07.2024
  • Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.

Skills

  • Business Administration
  • Strategic Planning
  • Business Development
  • Operations Management
  • Marketing
  • Time Management
  • Project Management
  • Cross-Functional Teamwork

References

References available upon request.

Timeline

Manager of Portable Modular Program

Apple Rock Displays
08.2024 - Current

Project Manager

Apple Rock Displays
03.2023 - 07.2024

Cosmetologist

Opulence Salon & Day Spa
04.2021 - Current

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Kelly Floyd