Summary
Overview
Work History
Education
Skills
Work Availability
Software
Accomplishments
Work Preference
Timeline
AssistantManager

Kelly Flynn

Roselle,NJ

Summary

Strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance. Enhanced customer satisfaction through effective problem-solving and cash handling accuracy.

Overview

9
9
years of professional experience

Work History

Assistant Manager

O'Reilly Auto Parts
12.2020 - 03.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Grain Sampler

Tri-State Grain Inspection Inc
03.2022 - 10.2024
  • Ensured accurate results with precise measurements, calibration of instruments, and adherence to industry standards.
  • Collected, prepared and shipped samples for laboratory examination.
  • Established strong relationships with clients through clear communication and consistent delivery of high-quality services as a Grain Sampler.
  • Enhanced grain quality by conducting thorough sampling and inspection procedures.
  • Promoted a culture of continuous improvement within the organization by actively participating in training programs and sharing best practices with team members.
  • Reduced contamination risks in grain samples by maintaining a clean working environment and utilizing appropriate equipment.
  • Sampled bulks of grain, packaged and labeled sample bags.
  • Checked products for full compliance with applicable federal regulations governing food products.
  • Increased workplace safety by adhering to regulations and guidelines during all aspects of the grain sampling process.
  • Collaborated with team members to develop innovative approaches for grain sampling, resulting in improved methodologies.

Automotive Technician

Firestone Auto Care
01.2016 - 12.2020
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
  • Enhanced workshop safety by adhering to and promoting best practices.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.

Education

Associate of Science - Practical Nursing

Medical Careers Inst.
Newport News, VA
08-2009

Associate of Science - Automotive Technology

Santa Rosa Junior College
Santa Rosa, CA
05-2001

High School Diploma -

Petaluma High School
Petaluma, CA
06-1998

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Task delegation
  • Goal setting
  • Strong work ethic
  • Attention to detail
  • Engine repair
  • Valid Driver's license
  • Brake systems understanding
  • Troubleshooting skills
  • Medication administration
  • Direct patient care
  • Vital signs monitoring
  • HIPAA compliance
  • Wound care
  • Physical assessment
  • Clinical judgment
  • Patient care
  • Documentation accuracy

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Office

Microsoft Excel

Accomplishments

  • Supervised team of up to 10 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Store Manager by completing Assistant Manager with accuracy and efficiency.

Work Preference

Work Type

Full Time

Work Location

On-Site

Timeline

Grain Sampler

Tri-State Grain Inspection Inc
03.2022 - 10.2024

Assistant Manager

O'Reilly Auto Parts
12.2020 - 03.2025

Automotive Technician

Firestone Auto Care
01.2016 - 12.2020

Associate of Science - Practical Nursing

Medical Careers Inst.

Associate of Science - Automotive Technology

Santa Rosa Junior College

High School Diploma -

Petaluma High School

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Kelly Flynn