A results-driven, detailed-oriented, 19 year Health Care Professional with thorough knowledge of the Patient Management/Revenue Cycle process from registration to discharge.
Verification of medical insurance coverage.
Identify patient financial responsibilities.
Obtain accurate patient demographics.
Admission of patients from the emergency room.
Documented details regarding contact with patients, providers and other individuals in system.
Conducted interviews with patients and family members and answered questions regarding insurance benefits.
Verification of medical insurance coverage via multiple tools.
Contacting various insurance companies to obtain/verify authorizations for surgical procedures.
Identify patient financial responsibilities prior to surgical procedures.
Communicate financial responsibilities to the responsible parties.
Interviewing parents to update demographical and insurance information.
Explains hospital regulations and policies in regards to visiting hours.
Inpatient/outpatient Registration
Deductible/co-pay Identification
Multi-Tasking
Authorization/referral Management
Insurance Verification
Ms Word/powerpoint/excel
Telephone Etiquette
Financial Counseling
Patient Counseling
Insurance Decisions