Assistant Slots management professional with talent for leading and motivating, people to achieve challenging objectives. Effortlessly builds team connections, oversees operations and improves policies to maximize efficiency and performance of each team member. Skilled in training and mentoring employees to develop every person to full potential.
Work History
Slots Assistant Shift Manager
2 Years 7 Months
ARIA Resort & Casino Las Vegas | 2024.01 - Current
Supervised daily operations and ensured exceptional guest service standards.
Trained and mentored staff to enhance team performance and efficiency.
Implemented process improvements resulting in streamlined workflows and reduced wait times.
Coordinated shift schedules, optimizing resource allocation to meet operational demands.
Assistant Shift Manager
1 Year 7 Months
Aria Resort and Casino | 2022.06 - 2024.01
Supervised daily operations and ensured exceptional guest service standards.
Trained and mentored staff to enhance team performance and efficiency.
Implemented process improvements resulting in streamlined workflows and reduced wait times.
Coordinated shift schedules, optimizing resource allocation to meet operational demands.
Security Officer/Lead Dispatcher
3 Years 2 Months
Aria Resort and Casino | 2019.04 - 2022.06
Monitored entrances and exits to control access and prohibit entry of unauthorized individuals. Records of deliveries, shipments, vendors, inbound and outbound. Created reports for management and law enforcement officials, related to guest accidents, employee injuries, property damage.