KELLY GOLDEN
Mount Perry
Summary
Enthusiastic and driven Apprentice Optician with extensive sales and customer service experience. Adept at teaching patients about proper use and care of corrective lenses, as well as coordinating paperwork and updating permanent files. Seeking to further training and obtain a OH license.
Overview
6
6
years of professional experience
4019
4019
years of post-secondary education
Work History
Home Health Aide
First Light Home Care
Newark
06.2025 - Current
- Provided personal care to clients, assisting with daily living activities.
- Monitored client health and reported changes to healthcare professionals.
- Assisted clients with medication management and reminders for prescriptions.
360care
Medical Assistant
Columbus
11.2024 - 05.2025
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted patients with vision tests and procedures efficiently.
- Prepared examination rooms and ensured all equipment was sterilized.
- Maintained accurate patient records and updated information promptly.
- Demonstrated empathy and communication skills in patient interactions daily.
- Assisted with the pre-testing of patients prior to doctor's examination.
- Reviewed insurance claims forms for accuracy prior to submission.
- Repaired broken frames using special tools such as pliers, screwdrivers.
- Prepared reports summarizing patient visits along with recommendations for corrective action if needed.
- Conducted routine cleaning of equipment used in examinations such as slit lamps, tonometers.
- Dispensed glasses following physician's prescriptions with accuracy and precision.
- Maintained patient records by keeping accurate notes on medical history, medications taken, diagnosis and treatment plans prescribed by optometrist or ophthalmologist.
- Educated patients on proper care for their eyewear and vision health.
- Inspected spectacle frames for damage before dispensing them to customers.
Optician
Eye Care About You
Columbus
11.2022 - 10.2024
- Assisted customers in selecting appropriate eyewear based on lifestyle needs.
- Conducted vision tests to determine prescription requirements for lenses.
- Fit and adjusted eyeglasses for optimal comfort
- Educated clients on proper care and maintenance of eyewear products.
- Collaborated with optometrists to ensure accurate prescriptions and patient care.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays.
- Ordered contact lenses for stock, fittings and patients after final fit.
- Processed payments from customers for services rendered or products purchased.
- Administered and instructed patients on proper contact lens care, insertion, and removal.
Optician/Optometric Technician
Eyecare Associates of Reynoldsburg
Reynoldsburg
09.2020 - 05.2022
- Assisting patients in selecting eye wear that is appropriate for their prescription and facial features
- Streamlined patient flow by preparing individuals for the Optometrists' exam by instilling eye drops, vision checks and intraocular pressure checks
- Used Optometric equipment such as tono-pen and pachymeter to conduct pre-testing and special testing
- Processed patient information into the database using Electronic Health System and ensured access to accurate and up-to-date records
- Evaluated nurses notes to confirm accuracy of described care provided and patient responses
- Conducted patient interviews to gather health history and information about current medical issues
- Escorted patients to examination rooms and documented medical histories.
- Used hands, heat and tools to bend and shape frames to fit customer's face.
- Instructed customers on methods for adapting to glasses, proper wear and necessary care.
- Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
- Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
- Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
- Recommended specific lenses, coatings and frames to suit individual client needs.
- Conducted special tests such as field of vision assessment, OCTs and pachymetry.
Education
CERTIFICATE OF COMPLETION OF DENTAL -
ASSISTANT PROGRAM
High School Diploma -
Sheridan High School
Thornville, OHOptician Apprenticeship
Eye care associates/ Eye care About You
Skills
- Customer Service
- Frames adjustment
- Fittings
- Glasses repair
- Detailed Oriented
- Meets Deadlines
- Goal Driven
- Multitasking
- Self-motivated/dependable
- Fast learner
- Works well on a team
- Preliminary testing
- Ocular measurements
- Contact lens fitting
- Glaucoma screening techniques
- Intraocular pressure measurement
- Visual acuity assessment
- Visual prescreening
- Autorefractor operation
References
Available upon request.
Timeline
Home Health Aide
First Light Home Care
06.2025 - Current
360care
Medical Assistant
11.2024 - 05.2025
Optician
Eye Care About You
11.2022 - 10.2024
Optician/Optometric Technician
Eyecare Associates of Reynoldsburg
09.2020 - 05.2022
CERTIFICATE OF COMPLETION OF DENTAL -
ASSISTANT PROGRAM
High School Diploma -
Sheridan High School
Optician Apprenticeship
Eye care associates/ Eye care About You