Kelly Gray
Crawfordville,FL
Summary
Currently I contribute to the development and operational delivery of programs, projects, policies and procedures for their specific areas in support of wider business objectives. Collaborate with team leadership to evolve and optimize the business model and ensure that proper training levels and skills are in place to execute on the strategy. Able to identify operational issues, structure resolutions, and follow-through in order to deliver results.
Overview
10
10
years of professional experience
Work History
Training Specialist
CSG International
Crawfordville, FL
06.2019 - Current
- Collaborate with team leadership to evolve and optimize the business model and ensure that proper training levels and skills are in place to execute on the strategy.
- Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
- Educated, coached and mentored new hires in multiple positions.
- Implemented variety of skills to equip and enable employees to bring their best to work every day.
Team Captain
CSG International
Crawfordville, FL
06.2017 - 06.2019
- Directed daily activities on production floor to achieve goals.
- Conducted troubleshooting and assigned tasks to specified employees to resolve problems.
- Accepted constructive criticism from coaches and teammates to improve skills.
- Exercised strong leadership skills and practiced self-discipline on and off field.
- Worked closely with team members to set up production lines.
Senior Insert Operator
CSG International
Crawfordville, FL
05.2015 - 06.2017
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Education
Bachelor of Science - Accounting
University of Phoenix
Tempe, AZ12.2014
Associate of Arts - Accounting
University of Phoenix
Tempe, AZ09.2012
Skills
- Process and procedure training
- Schedule coordination
- Employee onboarding
- Feedback gathering
- Training resources
- Material management
- Team collaboration
- Process improvement
References
References available upon request.
Timeline
Training Specialist
CSG International
06.2019 - Current
Team Captain
CSG International
06.2017 - 06.2019
Senior Insert Operator
CSG International
05.2015 - 06.2017
Bachelor of Science - Accounting
University of Phoenix
Associate of Arts - Accounting
University of Phoenix
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balance401k matchCareer advancementHealthcare benefitsCompany CultureFlexible work hoursPaid time offLanguages
English
Native language
English
Advanced (C1)
C1
Interests
Out doors
Family
Quote
Do not go where the path may lead, go where there is no path and leave a trail.
Ralph Waldo Emerson
Software
Excel
Word
PowerPoint
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