Kelly Habash
Sugar Land,TX
Summary
At CK Aquatic Solutions, I excelled as a Receptionist, enhancing office efficiency and client satisfaction through expert organization and time management. Leveraging strong customer relations and data entry skills, I revamped the appointment system, significantly reducing wait times. My professional demeanor and commitment to confidentiality underscored my ability to manage sensitive information and streamline office operations.
Overview
6
6
years of professional experience
Work History
Receptionist
CK Aquatic Solutions
08.2018 - 08.2024
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained visitor log for entering and leaving facility for security purposes.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
Associates Degree - Sociology
Lone Star College
Houston, TX05.2024
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer/Client relations
- Scheduling appointments
- Greeting and Seating Clients
- File Management
- Mail handling
- Clerical Support
- Professional Demeanor
Timeline
Receptionist
CK Aquatic Solutions
08.2018 - 08.2024
Associates Degree - Sociology
Lone Star College
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