Kelly Harris
Warrenton,NC
Summary
Reliable professional with experience in the role as a Student Services Secretary. Strong track record in providing administrative support, managing student records, and coordinating academic events. Demonstrated skills in communication, problem-solving, and multitasking have contributed to enhanced office efficiency and improved student services.
Overview
3
3
years of post-secondary education
8
8
years of professional experience
Work History
Student Services Secretary
Louisburg Magnet High School
Louisburg, North Carolina
08.2022 - Current
- Assist with planning school events and activities for students and families(Senior Night, Awards Day and Graduation)
- Provide Student/parent support, answering inquiries and directing visitors appropriately in the Student Services department.
- Provided essential support at front desk, ensuring smooth operations and customer service.
- Maintain accurate student records and files in accordance with school regulations.
- Assist students with registration and enrollment processes and transfer processes.
- Answered phone calls, emails, and other inquiries from students, parents, faculty, and staff.
Insurance Coordinator/Patient Service Representative
Daurity Family Dentistry
Henderson, North Carolina
04.2018 - 08.2022
- Coordinated benefit verification for patient coverage and eligibility.
- Communicated with insurance providers to resolve claims issues promptly.
- Educated patients on insurance options and coverage details effectively.
- Maintained accurate records of patient accounts and insurance information.
- Verified patient insurance coverage details and advised patients of benefits and coverage.
- Filed insurance claims by obtaining and entering data related to patient, insurance provider, and medical code for procedures and services provided.
- Processed payments for insurance premiums and maintained accurate records of all transactions.
Education
Associate Degree - Business
Vance Granville Community College
Henderson, North Carolina 08.2005 - 08.2008
Louisburg High School
Louisburg, North CarolinaSkills
- Student Support
- Office administration
- Organizational communication
- Teamwork and empathy
Timeline
Student Services Secretary
Louisburg Magnet High School
08.2022 - Current
Insurance Coordinator/Patient Service Representative
Daurity Family Dentistry
04.2018 - 08.2022
Associate Degree - Business
Vance Granville Community College
08.2005 - 08.2008
Louisburg High School