Kelly Heath
Summary
Experienced Human Resources professional specializing in employee relations and benefits consulting with over 20 years of experience in HR. Excellent reputation for resolving problems and improving customer satisfaction. Well versed in employee relations, HR systems, compensation strategies and benefit administration.
Overview
24
24
years of professional experience
Work History
Human Resources Supervisor/Human Resources Business Partner
Altec
04.2023 - Current
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Managed complex employee relations issues to promote a healthy workplace culture.
- Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Co- chaired United Way campaign, heading special events for employees and meeting the company contribution goal.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Managed benefits enrollment by conducting open enrollment meetings as well as one on one sessions.
- Managed a staff of 6 including HR Rep, Recruitment Coordinator and Front Desk Associates.
- Oversaw payroll processing tasks while maintaining accuracy and adherence to deadlines.
Client Manager, Employee Benefits
BKS Partners
07.2022 - 04.2023
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Functioned as main point of contact for benefit carriers.
- Served as subject matter expert in answering questions from colleagues and clients regarding benefits.
- Participated in design and ongoing management of benefit plans.
Benefits Systems Consultant Sr
Encompass Health
05.2014 - 12.2020
- Responsible for maintaining and monitoring daily, weekly and monthly eligibility activities related to the Affordable Care Act mandate.
- Generated and reviewed internal reports and audits of the PeopleSoft Benefits Administration system to ensure continuous efficient operations.
- Provided user support and resolution by researching, analyzing and troubleshooting system issues.
- Created test plans and collaborated with IT to test interface updates and resolve identified system issues.
Benefits Manager
HealthSouth/Encompass Health
06.2012 - 05.2014
- Developed, Implemented, administered and maintained benefit policies and procedures.
- Implemented major medical carrier change.
- Supervised benefit consultant group to ensure efficient execution of employee benefit communication and administration.
- Directed and controlled 401K, medical, dental and vision benefit packages.
- Managed open enrollment process.
Benefits Consultant Sr
Healthsouth/Encompass Health
03.2008 - 06.2012
- Administered and approved FMLA requests.
- Managed relocation program including budget approval and communication with third party relocation companies.
- Assisted employees with benefits for onboarding and annual open enrollment.
- Updated personnel handbooks and individual records.
- Liaison between corporate office, providers and employees.
Human Resource Coordinator Sr.
HealthSouth/Encompass Health
07.2001 - 03.2008
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Counseled HR Directors and employees regarding company policies, procedures and workplace issues.
- Assisted with EEOC responses and investigations.
- Conducted performance management training for HR Directors.
- Reviewed and analyzed market data for market increases.
Education
Bachelor of Science - Consumer And Design Sciences
Auburn University
Auburn, AL08.2000
Skills
- Employee Relations
- Benefit Systems
- Benefit Administration
- FMLA Administration
- Relocation
- Peoplesoft
- Microsoft Office
- Kronos
- UKG
Timeline
Human Resources Supervisor/Human Resources Business Partner
Altec
04.2023 - Current
Client Manager, Employee Benefits
BKS Partners
07.2022 - 04.2023
Benefits Systems Consultant Sr
Encompass Health
05.2014 - 12.2020
Benefits Manager
HealthSouth/Encompass Health
06.2012 - 05.2014
Benefits Consultant Sr
Healthsouth/Encompass Health
03.2008 - 06.2012
Human Resource Coordinator Sr.
HealthSouth/Encompass Health
07.2001 - 03.2008
Bachelor of Science - Consumer And Design Sciences
Auburn University
Similar Profiles
Gregory Reynard JrGregory Reynard Jr
Assembler at AltecAssembler at Altec
Brett JohnstonBrett Johnston
Welder at AltecWelder at Altec
Clint ZionClint Zion
Technician Assistant/ Technician Assistant Lead at AltecTechnician Assistant/ Technician Assistant Lead at Altec
Alfred Ward Jr.Alfred Ward Jr.
Human Resources Director / Senior Human Resources Business Partner at Martin & Martin, LLP, Special Needs Network, Eradicate Pest EliminationHuman Resources Director / Senior Human Resources Business Partner at Martin & Martin, LLP, Special Needs Network, Eradicate Pest Elimination
Tessa BascombeTessa Bascombe
Director, Human Resources, Human Resources Business Partner at 61st Street Service CorporationDirector, Human Resources, Human Resources Business Partner at 61st Street Service Corporation