Kelly Hise
Chickamauga,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
Work History
Billing Clerk
Walker County Water & Sewerage Authority
10.1997 - 07.2022
- Responsible for making sure readings were correct, checking for high bills and letting customers know they might have a water leak. Filled in for other workers if they were not at work so I was trained on other jobs in the office. Took care of end of day closing, getting deposit ready for the bank and making sure everything balanced at the end of the day.
- Maintained up-to-date customer records with accurate contact information, ensuring timely invoice delivery
- Expedited payment collection by consistently following up on overdue accounts and sending payment reminders
- Kept management informed of account statuses through regular reports detailing outstanding balances and collection efforts, supporting informed decision-making processes
- Developed strong relationships with clients by providing exceptional customer service during phone calls or email communications regarding billing matters
- Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment
- Executed billing tasks and recorded information in company databases
- Maintained detailed records of customer payments and billing adjustments
- Processed customer invoices, credit memos and payments within established timelines
- Reconciled cash received with payments recorded in billing system and reported discrepancies
- Processed customer refunds and adjustments according to company policies
Education
High School Diploma -
Gordon Lee
Chickamauga, GA05.1978
Skills
- Invoice Processing
- Collections Duties
- Customer Communication
- Customer Service
- Data Entry
- Payment Transactions
- Multitasking Abilities
- Payment Processing
- Billing and Invoicing
Timeline
Billing Clerk
Walker County Water & Sewerage Authority
10.1997 - 07.2022
High School Diploma -
Gordon Lee
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