Kelly Hoskins
Park Forest,IL
Summary
Professional experienced transportation specialist prepared for key role in public transit operations. Proven track record of ensuring passenger safety, adhering to schedules, and maintaining vehicle standards. Strong team collaborator with focus on achieving results and adapting to changing needs. Well-versed in route management, traffic regulations, and customer service. Reliable and flexible, fostering trust and efficiency within teams.
Overview
18
18
years of professional experience
Work History
Bus Operator
Pace Transportation
10.2020 - 11.2025
- Operated buses on designated routes, ensuring timely and safe passenger transport.
- Monitored vehicle performance and reported maintenance needs to enhance reliability.
- Assisted passengers with boarding and fare payment, providing excellent customer service.
- Maintained compliance with traffic regulations and safety protocols to ensure public safety.
- Collaborated with dispatch team to efficiently manage route adjustments during service disruptions.
- Trained new operators on operational procedures, enhancing team productivity and safety awareness.
- Implemented feedback systems for passengers to improve service quality and responsiveness.
- Maintained a clean and safe bus environment for the comfort of all passengers.
Maintenance Crew Member
Village of Lansing
08.2019 - 09.2020
- Assisted in the repair of park structures, enhancing usability and aesthetic appeal for community events.
- Collaborated with team members to execute seasonal maintenance projects, improving overall efficiency and effectiveness.
- Trained new crew members on safety protocols and operational procedures, fostering a culture of safety awareness.
- Developed preventative maintenance schedules that reduced downtime and enhanced service reliability across facilities.
- Led efforts to implement environmentally friendly practices in landscaping and waste management initiatives.
- Streamlined processes for inventory management, ensuring timely access to tools and materials for ongoing projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Collaborated with other departments to address cross-functional maintenance needs effectively.
Security Officer
Ism Security
11.2015 - 07.2019
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols, identifying and reporting potential security risks.
- Collaborated with law enforcement during incidents to maintain control and safety.
- Implemented access control measures to regulate entry to restricted areas.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Hardware Store Clerk
Walmart
04.2015 - 06.2018
- Assisted customers in locating products and providing product information.
- Managed inventory levels, ensuring accurate stock availability for high-demand items.
- Operated point-of-sale systems for efficient transaction processing and cash handling.
- Trained new employees on store policies, procedures, and customer service standards.
- Organized merchandise displays to enhance visual appeal and facilitate customer navigation.
- Collaborated with team members to improve workflow efficiency during peak hours.
Groundskeeper
Ameristar Casino
01.2012 - 04.2015
- Maintained cleanliness and aesthetics of outdoor facilities through regular landscaping and grounds maintenance.
- Operated lawn care equipment, ensuring proper functioning and safety protocols were followed.
- Assisted in seasonal planting and flower bed design to enhance property appearance.
- Monitored irrigation systems for efficiency, performing timely repairs as needed.
- Implemented best practices for waste management, promoting eco-friendly initiatives on property.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
Utility Clerk
Strack N Van Til
05.2008 - 12.2011
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in inventory management by restocking shelves and organizing merchandise.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Addressed customer inquiries promptly, ensuring positive shopping experiences.
- Addressed and resolved customer complaints and answered subsequent customer service questions.
- Improved customer satisfaction by efficiently addressing and resolving utility service inquiries and concerns.
- Investigated accounts in negative standing and transferred account holder information to collections department.
Education
Culinary Arts
Robert Morris University
Chicago, ILHigh School Diploma -
John Marshall Metropolitan High School
Chicago, IL06-2004
Skills
- ADA accessibility regulations
- Bus driving experience (3-5 years)
- Truck driving
- Vehicle maintenance regulations
- Bus fare collection
- Commercial truck driving
- Landscape Maintenance
- Passenger safety regulations
Licenses
Class B Drivers License- 2020
Timeline
Bus Operator
Pace Transportation
10.2020 - 11.2025
Maintenance Crew Member
Village of Lansing
08.2019 - 09.2020
Security Officer
Ism Security
11.2015 - 07.2019
Hardware Store Clerk
Walmart
04.2015 - 06.2018
Groundskeeper
Ameristar Casino
01.2012 - 04.2015
Utility Clerk
Strack N Van Til
05.2008 - 12.2011
Culinary Arts
Robert Morris University
High School Diploma -
John Marshall Metropolitan High School