MICHAEL HUGHES
Fort Wayne
Summary
To obtain a Sales Coordinator position with Shambaugh and Son, LP
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
28
28
years of professional experience
Work History
General Manager
SVN Parke Group - Commercial Real Estate
09.2023 - Current
- Successfully recruited, hired, and on boarded maintenance technicians, building a strong and efficient team
- Managed a route team and a specialized HVAC technician, overseeing daily operations and ensuring all tasks were completed efficiently
- Developed and maintained route schedules, ensuring optimal efficiency and timely completion of tasks
- Worked closely with property managers to align on directives and complete projects to meet property needs and expectations
- Oversaw special projects, ensuring timely and high-quality delivery to property managers
- Entered and managed work orders through Yardi, maintaining accurate records and efficient workflow
- Engaged in cold calling and canvassing to drive business growth and establish new client relationships
- Skills: Leadership, recruitment, project coordination, Yardi software, business development, client relations, and strategic planning
Director of Sales
Polar Leasing Company, Inc.
07.2017 - 09.2023
- Develop and implement comprehensive sales strategies aligned with company objectives to exceed sales targets of 30M in 2022 and 2023
- Lead and mentor sales teams to achieve individual and team goals, fostering a culture of accountability and performance
- Collaborate with marketing to increase our customer base and manage leads to deliver seamless customer experiences
- Manage sales forecasts of new and existing business with built in performance metrics to drive sales
- Built and maintained strong relationships with national accounts, ensuring consistent sales growth and long-term partnerships
- Utilize Salesforce CRM tools to monitor pipeline activity, sales performance, and customer interactions for continuous improvement
- Played a key role in driving sales growth from $9M in 2015 to $33M in 2023, transitioning from Sales Representative to Sales Manager
- Partnered with the Vice President to redesign the sales structure, transitioning from a team of outside territory representatives to an inside sales team with specialized segments focused on pharmaceuticals, K-12 institutions, colleges, and hospitals
- Collaborated with the Marketing Director from 2016 to 2023 to implement and optimize Salesforce CRM, enhancing team performance, data tracking, and customer engagement
Territory Sales Representative
Polar Leasing Company, Inc.
07.2014 - 07.2017
- Spearheaded client acquisition efforts across the Northwest and Southwest regions, focusing on chain restaurants, grocery stores, and hospitals
- Cultivated long-term relationships with key decision-makers at major grocery and restaurant chains, successfully securing contracts for temporary refrigeration rentals
- Collaborated with operations teams to ensure timely delivery and setup of refrigeration units, exceeding client expectations and fostering repeat business
- Conducted market research and competitor analysis to identify and capitalize on new business opportunities in underserved areas
- Delivered customized solutions to hospitals and healthcare facilities, addressing critical refrigeration needs for medications and perishable supplies during emergencies or maintenance periods
- Expanded market share by 20% in the Northwest and Southwest territories
- Closed high-value contracts with Whole Foods and Bob Evans.
Manufacturer’s Representative
American Cook Systems
03.2013 - 07.2014
- Launched and advanced Healthcare Sales Division
- Designed and Implemented Direct Mail & Email Campaigns
- Attended National and Regional ANFP Conferences presented at State ANFP conferences
- Identified and fostered chain accounts with Altercare and Trilogy Health
- June to December Sales 2013 200K
Product Manager
Kids World Productions
09.2008 - 02.2013
- 4 years leading the design, development, and marketing of new pediatric dental products
- Facilitated partnership with Patterson Office Supplies to Distribute the My First Toothbrush line
- Presented to branch managers and co-traveled with territory representatives
Sales Representative
Panoramic Corporation
02.2000 - 08.2008
- Specialize in the selling of digital and film panoramic X-Ray machines to doctors in the dental field throughout the United States and Canada
- Sold more than $1M annually
- Leading contributor to company’s growth of five to ten percent each year
- Train new sales personnel
- Establish and develop company goals and implement personal marketing recommendations
Account Executive
National Equity Title Company
08.1996 - 02.2000
- Identify and develop new accounts in northwest Ohio
- Maintain daily customer contact to insure good customer/company relations
Manager
National Equity Title Company
12.1997 - 06.1999
- Opened and staffed the Toledo office
- Supervised a staff of five
- Responsible for internal audit of loan closing files
- Monitored expenses
- Responsible for disbursements of loan proceeds
Closing Officer
National Equity Title Company
08.1996 - 12.1997
- Responsible for the execution of loan closing documents
- Acted as a liaison between lender and borrower
- Interpreted contracts and loan closing documents
Education
Bachelor of Science - Health Information Administration
Indiana University
Indianapolis, Indiana08.1996
Skills
- Leadership
- Recruitment
- Project Coordination
- Yardi Software
- Business Development
- Client Relations
- Strategic Planning
- Salesforce
Timeline
General Manager
SVN Parke Group - Commercial Real Estate
09.2023 - Current
Director of Sales
Polar Leasing Company, Inc.
07.2017 - 09.2023
Territory Sales Representative
Polar Leasing Company, Inc.
07.2014 - 07.2017
Manufacturer’s Representative
American Cook Systems
03.2013 - 07.2014
Product Manager
Kids World Productions
09.2008 - 02.2013
Sales Representative
Panoramic Corporation
02.2000 - 08.2008
Manager
National Equity Title Company
12.1997 - 06.1999
Account Executive
National Equity Title Company
08.1996 - 02.2000
Closing Officer
National Equity Title Company
08.1996 - 12.1997
Bachelor of Science - Health Information Administration
Indiana University
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