Kelly Hutchins
Pinellas Park,FL
Summary
Experienced diverse professional with extensive experience in healthcare Skilled Nursing Facilities . Established relationships with hospitals ,Doctors and community organizations to enhance facility visibility and patient intake efficiency .
My goal is to always show compassion while driving the census growth by being consistent and intentional with strategic plans and clinical capabilities to admit new business through the front door.
Overview
11
11
years of professional experience
Work History
Marketing Director
Astonhealth
Tampa Florida
08.2024 - Current
Marketing Director for 120 bed skilled nursing facility
Maintain facility referral system and hospital platforms
Insurance verification
Authorization request
Tours
Room readiness
UR meetings
Bed management
PCC admission process
Arbitration policy document
Admission packets
Med cost out
upload all documents
Med pending
Census reconciliation
Maintain census budget of 95% or higher is the goal to keep ongoing bed hold for the facility
Bedside assessments
Attend Marketing events in the community to promote facilities clinical capabilities.
Maintain positive relationships with hospitals, case managers and community organizations
Every other weekend coverage
Admission Director
Senior Health South
St Petersburg Fl
11.2023 - 07.2024
Maintain Hospital referral platforms
insurance verification
Submit Authorizations
census reconciliation
Business development meetings
bedside assessments
bed management
tours
room readiness
Maintain positive relationships with hospitals, case managers , Doctors and community organizations.
Market analysis
PCC admission process
Attend community marketing events
Admissions Director
Lilac
Palm Harbor, FL
07.2023 - 12.2023
Maintain hospital referral platforms
insurance verifications
submit Authorizations
bedside assessments
PCC admission process
tours
Attend and host marketing events in the community
census reconciliation
Business development meetings
Social Service Director /Director of Admissions
Senior Health South
St Petersburg Florida
02.2022 - 07.2023
Analyzed patient feedback to identify areas for service improvement and development.
MDS Evaluations
discharge planning
aci
Medicaid pending applications
UR meetings
resident ancillaries referrals
clinical meetings
careplan meetings
Census reconciliation
maintain hospital referral platforms
Business development meetings
Attend marketing events
maintain positive relationships with hospitals , case managers
Doctors and community organizations
Tours
Admission packets
room readiness
insurance verifications
submit Authorizations
Admissions Coordinator/Assistant Business Office Manager
Bay Pointe Nursing Facility
St Petersburg Fl
01.2017 - 02.2022
Coordinated admissions process, ensuring compliance with regulatory standards and facility policies.
Developed and maintained relationships with referral sources to enhance patient intake efficiency.
Maintained RFMS
Billing AR /AP
census reconciliation
collections
monthly AR review
facility petty cash reconciliation
medicaid pending process with residents
submit medicaid applications and follow to approval
monthly renewals
assistant supervisor to HR and receptionist
Maintain hospital referral system's
Submit Authorizations
Insurance verification
UR meetings
disenrollments
Sunshine calls
Admission packets
Admissions Coordinator/Social Services Assistant/Assistant Manager
Consulate Health Care
Seminole Florida
02.2015 - 03.2017
Medicaid Specialist
RFMS
Ancillary billing
collections
write offs
Filing
MDS evaluations
discharge planning
UR meetings
collaboration with interdisciplinary team
Marketing
Admission packets
Referral platforms
tours
room readiness
insurance verification
submit authorizations
Skills
- Networking
- Digital marketing
- Strategic planning
- Marketing planning
- Excellent customer service
- Positive Google reviews from families and colleagues
- Team player
- Effective written and verbal skills
- Dedicated and focused
- understanding of insurance Medicare,Medicaid and Managed care verification and Authorization process
Timeline
Marketing Director
Astonhealth
08.2024 - Current
Admission Director
Senior Health South
11.2023 - 07.2024
Admissions Director
Lilac
07.2023 - 12.2023
Social Service Director /Director of Admissions
Senior Health South
02.2022 - 07.2023
Admissions Coordinator/Assistant Business Office Manager
Bay Pointe Nursing Facility
01.2017 - 02.2022
Admissions Coordinator/Social Services Assistant/Assistant Manager
Consulate Health Care
02.2015 - 03.2017