- Documenting and sharing travel experiences
- Outdoor Recreation
- Attending Sporting Events
- Helping others
- I enjoy cooking for friends and family gatherings
- Team Sports
Kelly Johnson
425 Caples Rd. West Monroe,LA
Summary
To continue my career in banking with a successful financial institution that recognizes achievements and has advancement opportunities within the company in order to improve and grow.
Overview
18
18
years of professional experience
Work History
Personal Banker II
Cadence Bank
10.2013 - Current
- Utilize strong interpersonal communication skills during customer interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisting customers with setting up or closing accounts, helping customers set up online banking in order for them to be able to view and manage their accounts with ease.
- Generating new business by conducting thorough financial needs assessments and offering tailored products to customers.
- Managing deposits, withdrawals and wire transfers to process smooth banking transactions for customers.
- Promoting financial products by maintaining excellent service offering knowledge.
- Cross-selling bank products and services to meet customer needs and provide options.
Teller/Head Teller
Cadence Bank
01.2007 - 10.2013
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Developed strong relationships with customers through exceptional service,
- Balanced ATM weekly
- Responsible for all vault duties that is associated with handling large sums of money, preparing to send and receive shipments from Fed.
- Helped Manager with various daily reports and audits.
Education
High School Diploma -
West Monroe High School
West Monroe, LA05-1992
Skills
- Relationship building
- Branch operations
- Customer service
- Customer satisfaction
- Cross-selling products
- Positive attitude
Interests
Timeline
Personal Banker II
Cadence Bank
10.2013 - Current
Teller/Head Teller
Cadence Bank
01.2007 - 10.2013
High School Diploma -
West Monroe High School
Similar Profiles
Tamera CrumpTamera Crump
Credit Card/Customer Service Team Lead Specialist at Cadence BankCredit Card/Customer Service Team Lead Specialist at Cadence Bank
Brooklyn BeachBrooklyn Beach
Branch Operations Leader at Cadence BankBranch Operations Leader at Cadence Bank
Ethan GonzalezEthan Gonzalez
Retail Personal Banker at Cadence BankRetail Personal Banker at Cadence Bank
Melissa WonchMelissa Wonch
LENDING CLOSING SUPPORT SPECIALIST IV- LARGE LOANS at CADENCE BANKLENDING CLOSING SUPPORT SPECIALIST IV- LARGE LOANS at CADENCE BANK
Darin LucasDarin Lucas
Chief of Security and Emergency Preparedness at Eskenazi HealthChief of Security and Emergency Preparedness at Eskenazi Health