Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Kelly Jones

Watertown,WI

Summary

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Overview

13
13
years of professional experience

Work History

Supervisor, Healthcare Services

My Choice Wisconsin by Molina Healthcare
03.2021 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Gathered, organized and input information into digital database.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Educated staff on organizational mission and goals to help employees achieve success.

RN Care Manager

My Choice Wisconsin
06.2020 - 03.2021
  • Perform comprehensive nursing assessments and develop member-centered plans of care
  • Identify member outcomes and assist in finding the most effective and cost-effective care
  • Coordinate care with primary and/or specialty care providers
  • Perform routine health monitoring based on the needs of the member
  • Maintained a caseload of 50 to 60 members

Oncology Nurse/Triage Nurse

UW Health/Carbone Cancer Center
02.2014 - 06.2020
  • Administer IV chemotherapy medications per MD plans of care
  • Patient education and ongoing assessments. Precept new RN’s
  • Work closely with entire care team to ensure patient safety
  • Triage incoming phone calls from patients, physicians, etc.

Dialysis Nurse/Charge Nurse

Purity Dialysis
01.2012 - 02.2014
  • Ongoing patient assessments before, during, and after dialysis treatments
  • Monthly nursing plans of care for approximately 12 patients. Ongoing medication reconciliation for primary patients
  • Verify and administer dialysis medications as ordered
  • Consult with MD/NP and the rest of the interdisciplinary team

Education

Master of Science - Nursing Leadership And Management

Western Governors University
Salt Lake City, UT
03-2021

Bachelor of Science - Nursing

Western Governors University
Green Bay, WI
12.2018

Associate Degree - Nursing

Madison College
Watertown, WI
12.2011

Skills

  • Quality control

  • Attention to detail

  • Staff development

  • Goal oriented

  • Task delegation

  • Relationship building

  • Staff management

  • Decision-making

  • Documentation and reporting

  • Coaching and mentoring

  • Verbal and written communication

  • Policy enforcement

Personal Information

Linkedin URL: www.linkedin.com/in/kelly-jones-925b64198

Timeline

Supervisor, Healthcare Services

My Choice Wisconsin by Molina Healthcare
03.2021 - Current

RN Care Manager

My Choice Wisconsin
06.2020 - 03.2021

Oncology Nurse/Triage Nurse

UW Health/Carbone Cancer Center
02.2014 - 06.2020

Dialysis Nurse/Charge Nurse

Purity Dialysis
01.2012 - 02.2014

Master of Science - Nursing Leadership And Management

Western Governors University

Bachelor of Science - Nursing

Western Governors University

Associate Degree - Nursing

Madison College

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Kelly Jones