Vernell Ransom-Reynolds
Augusta,GA
Summary
Experienced Healthcare Q/A Supervisor with a strong focus on process improvement and staff management. Proven track record in executing audits and enhancing compliance with healthcare regulations.
Dynamic professional skilled in training and mentoring teams to achieve operational excellence. Known for implementing strategic enhancements that optimize patient care processes and improve overall efficiency across healthcare settings.
Overview
33
33
years of professional experience
Work History
Healthcare Q/A Supervisor
VA Hospital Medical Center (Charlie Norwood)
950 15 Street
04.2018 - Current
- Supervised daily operations to ensure compliance with healthcare regulations and standards. Execute Internal audits, client audits and inspections.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Trained and mentored staff on best practices and operational procedures.
- Coordinated interdisciplinary team meetings to enhance communication and collaboration.
- Executed strategic enhancements to optimize patient care delivery processes.
- Oversaw daily operations, ensuring adherence to company policies and safety regulations.
- Developed training programs, enhancing team skills and operational knowledge.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Police Officer
City of Miami Police Department
400 NW 2 Avenue
02.1993 - 02.2018
- Enforced laws and regulations to maintain public order and safety.
- Conducted thorough investigations of criminal activities and incidents.
- Collaborated with community organizations to enhance crime prevention initiatives.
- Trained and mentored junior officers on departmental policies and procedures.
- Developed strategic plans to address emerging crime trends in the community.
- Implemented new technologies for improved data collection and reporting efficiency.
- Facilitated community outreach programs to strengthen police-community relations.
Administrative Assistant/Recruiter Coordinator
Global International Group
Miami, Fl
01.2005 - 08.2014
- Coordinated scheduling and logistics for executive meetings, ensuring efficient use of resources.
- Managed correspondence and communications, prioritizing urgent matters for timely responses.
- Developed and maintained filing systems, enhancing document retrieval efficiency by streamlining processes.
- Assisted in preparing reports and presentations, ensuring accuracy and clarity of information presented.
- Oversaw office supplies inventory, implementing tracking systems to reduce costs and waste.
- Trained new administrative staff on company policies and office procedures, promoting consistency in operations.
- Collaborated with cross-functional teams to support project initiatives, facilitating smooth workflow across departments.
Education
Bachelor of Arts - Business Administration And Management
Union Institute & University
Cincinnati, OH06.2017
Clinical Leadership Patient Safety & Regulatory Co - Healthcare Quality Assurance
CPHQ
Associate of Arts - Criminal Justice
Miami Dade College
Miami, FL04.1993
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Complex Problem-solving
- Attention to detail
- Operations management
- Processes and procedures
- Process improvement
- Process monitoring and improvement
- Workflow management
- Performance management
Timeline
Healthcare Q/A Supervisor
VA Hospital Medical Center (Charlie Norwood)
04.2018 - Current
Administrative Assistant/Recruiter Coordinator
Global International Group
01.2005 - 08.2014
Police Officer
City of Miami Police Department
02.1993 - 02.2018
Clinical Leadership Patient Safety & Regulatory Co - Healthcare Quality Assurance
CPHQ
Bachelor of Arts - Business Administration And Management
Union Institute & University
Associate of Arts - Criminal Justice
Miami Dade College