KELLY JONES

Customer service oriented professional capable of multi-tasking and prioritizing workloads to ensure timely delivery. Attention to detail needed to review and correct errors and maintain high levels of accuracy. Follows policies, guidelines, and procedures to assure consistent quality. Communication Skills: Demonstrated ability to convey thoughts and express ideas effectively – verbal and written. Trustworthy: Builds trust and respect by consistently meeting and exceeding expectations. Adaptable: Adapt to changing situations and expectations and accept new ideas and concepts. Teamwork: Work collaboratively toward solutions and mutual goals to accomplish group objectives. Typing Speed: 43 WPM. Microsoft Office Applications – Word, Excel, Outlook, and PowerPoint Video Communication Technologies: Zoom, Skype, Google Duo High Academic Honors Recognition / Awards: Dean’s List