Kelly Keefer
Physician Practice Manager
Aliquippa,Pennsylvania
Summary
Highly motivated healthcare professional equipped with administative and customer service expertise. Helps keep services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talanted at finding balanced solutions and resolving conflict.
Overview
23
23
years of professional experience
Work History
Physician Practice Manager
Heritage Valley Medical Group
Beaver, PA
07.2005 - Current
- Developed policies and procedures for effective practice management.
- Oversaw accounting, budgeting, and financial reporting
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Maintained awareness of health insurance changes as well as government regulations.
Clinical Care Assistant
Heritage Valley Health System
Beaver, PA
10.1999 - 09.2004
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted patients with basic care needs.
- Maintained up-to-date patient records with medical histories and test results.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
Education
No Degree - Nursing
Community College of Beaver County
Monaca, PA 05.2001 -
No Degree - Special Education
Slippery Rock University of Pennsylvania
Slippery Rock, PA 05.2001 -
Additional Information
* Payroll using KRONOS
*Insurance referral facilitation for all
payers via electronic submission
*NextGen, Allscripts, EPIC software
applications proficiency
*CAQH, NPPES/CMS and PA Promise experience
Timeline
Physician Practice Manager
Heritage Valley Medical Group
07.2005 - Current
No Degree - Nursing
Community College of Beaver County
05.2001 -
No Degree - Special Education
Slippery Rock University of Pennsylvania
05.2001 -
Clinical Care Assistant
Heritage Valley Health System
10.1999 - 09.2004
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