Kelly Kilcullen
Sanbornville,United States
Summary
Dedicated Medical Assistant with a proven track record at Huggins Hospital, enhancing patient care and streamlining clinical operations. Knowledgeable in medical terminology and CPR certified, I excel in maintaining confidentiality and adapting to fast-paced environments. Achieved a significant reduction in patient wait times through efficient insurance processing, embodying compassion and teamwork in every patient interaction.
Overview
10
10
years of professional experience
Work History
Medical Assistant
AP Dermatology
Wolfeboro, NH
03.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents
Medical Assistant
Huggins Hospital
Wolfeboro, NH
03.2020 - 03.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Surgical Services Scheduler
Frisbie Hospital
Rochester, NH
05.2015 - 02.2020
- Maintained high levels of customer satisfaction through diligent scheduling
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Prioritized tasks according to strategic importance, ensuring that critical project milestones were met on time.
Education
Associates In Veterinary Medicine - Veterinary Science
Stratham Technical College
Stratham, NH06.1995
Skills
- Medical terminology knowledge
- Reliable team player
- Compassionate
- CPR
- Maintaining confidentiality
- Adaptable
- Medical records confidentiality
- Check-in coordination
- Respiratory equipment utilization
Timeline
Medical Assistant
AP Dermatology
03.2024 - Current
Medical Assistant
Huggins Hospital
03.2020 - 03.2023
Surgical Services Scheduler
Frisbie Hospital
05.2015 - 02.2020
Associates In Veterinary Medicine - Veterinary Science
Stratham Technical College