Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
OperationsManager

Kelly Kilianski

Attica

Summary

Strategic Operations Manager known for driving operational efficiency and implementing cost-saving measures. Experienced in vendor coordination and compliance monitoring, fostering a safe environment while enhancing team performance and customer satisfaction.

Overview

20
20
years of professional experience

Work History

Operations Manager

Tops Friendly Markets
Warsaw, NY
09.2019 - Current
  • Streamlined inventory management processes to enhance supply chain efficiency.
  • Led cross-functional teams to implement operational improvements across store locations.
  • Developed training programs for staff, fostering a culture of continuous improvement and accountability.
  • Analyzed sales data to identify trends and adjust operational strategies accordingly.
  • Coordinated vendor relationships to ensure optimal product availability and pricing strategies.
  • Implemented cost-saving measures that reduced operational expenses while maintaining service quality.
  • Monitored compliance with safety regulations, promoting a safe working environment for all employees.
  • Oversaw day-to-day operations, ensuring alignment with corporate goals and customer satisfaction standards.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Store Manager

Dollar General
Attica, NY
06.2006 - 09.2012
  • Oversaw daily operations to ensure compliance with company policies and procedures.
  • Trained and mentored staff to enhance team performance and customer service skills.
  • Managed inventory control processes, reducing stock discrepancies and improving order accuracy.
  • Implemented strategic merchandising initiatives to optimize product placement and sales performance.
  • Analyzed sales reports to identify trends, informing inventory decisions and promotional strategies.
  • Developed action plans to address operational challenges, enhancing overall store efficiency.

Education

High School Diploma -

Alden Central High School
Alden, NY
06-1995

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operations monitoring
  • Operational efficiency
  • Decision-making
  • Employee relations and conflict resolution
  • Planning and implementation
  • Staff training

Accomplishments

Achieved saving the store shrink by monitoring all situations and activities.

Interests

  • DIY and Home Improvement
  • I enjoy helping others and giving back to the community
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Avid Reader
  • Cooking
  • Crafting and DIY Projects
  • Enjoy participating in painting for overall physical and mental well-being

Timeline

Operations Manager

Tops Friendly Markets
09.2019 - Current

Store Manager

Dollar General
06.2006 - 09.2012

High School Diploma -

Alden Central High School
Kelly Kilianski