Kelly Kinslow
Green Lane,PA
Summary
Dedicated professional with a strong focus on customer service and support. Proven ability to enhance guest satisfaction and maintain efficient operations in dynamic environments.
Overview
9
9
years of professional experience
Work History
Camp Host
Inyo Forest Hospitality LLC
Olancha, California
05.2026 - 09.2026
- Oversaw daily campground operations, enhancing cleanliness and boosting guest satisfaction.
- Managed campsite cleanliness through regular inspections and maintenance, contributing to a welcoming environment for guests.
- Resolved customer issues promptly, achieving high levels of satisfaction through attentive service.
- Maintained facilities in compliance with health and safety regulations.
- Processed reservations and payments, maintaining accurate financial records and supporting overall campground efficiency.
Server
Dolce Vita
Sumneytown, Pennsylvania
10.2023 - 01.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Showed enthusiasm for menu items and engaged customers with extensive knowledge of menu and products.
- Operated POS terminals to input orders, split bills, calculate totals, and process payments.
- Facilitated training of new servers on menu knowledge and service techniques, enhancing overall team performance.
- Coordinated with staff to maintain efficient operations throughout the restaurant.
- Maintained cleanliness and organization of dining areas and utensils.
Paralegal
Chartwell Law
Philadelphia, Pennsylvania
03.2018 - 09.2022
- Drafted legal documents and pleadings for diverse case types.
- Conducted comprehensive legal research and analysis to support litigation processes.
- Assisted in trial preparation by compiling evidence and exhibits.
- Organized and maintained case files, improving document retrieval for litigation.
- Supported attorneys with detailed case preparation and organization.
- Managed client calendars and processed high call volumes to support attorney availability and client communication.
- Prepared mailings and documentation to ensure timely communication with clients.
- Handled administrative tasks to ensure efficient daily operations.
Education
Associate of Applied Science - Paralegal Studies
Community College of Philadelphia
Philadelphia, PA12-2017
Bachelor of Arts - Geography
Clark University
Worcester, MA05-2012
Skills
- Customer service and support
- Cash Handling and transaction processing
- POS operation
- Attention to detail
- Multitasking and organization
- Reliability and punctuality
- Adaptability and flexibility
- Effective communication
- Team collaboration
- Problem solving
- Staff training
Timeline
Camp Host
Inyo Forest Hospitality LLC
05.2026 - 09.2026
Server
Dolce Vita
10.2023 - 01.2026
Paralegal
Chartwell Law
03.2018 - 09.2022
Associate of Applied Science - Paralegal Studies
Community College of Philadelphia
Bachelor of Arts - Geography
Clark University