Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kelly Kreuz

Quakertown,PA

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Unidine
Quakertown, PA
04.2022 - Current
  • Completes cleaning duties by sweeping and mopping floors, vacuuming carpets, and tidying up server stations.
  • Greets residents and their families.
  • Arranges place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
  • Performs opening and closing duties, such as setting up the dining area and restocking supplies.
  • Delivers food orders promptly and courteously.
  • Follows health safety guidelines when preparing and serving food products.
  • Displays enthusiasm and knowledge about the restaurant's menu and products.
  • Trains new employees on restaurant procedures.
  • Takes orders from customers accurately, and in a timely manner.
  • Follows residents' strict diets.

Floor Staff Member

Regal Cinemas
Quakertown, PA
01.2022 - 09.2022
  • Maintained clean and orderly checkout areas by sanitizing registers, emptying trash cans and organizing candy racks.
  • Ushered theaters.
  • Served concessions.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Floor Staff Member

The Farmer and The Chickpea
Quakertown, PA
04.2021 - 11.2021
  • Handled customer inquiries and complaints with professionalism, aiming for swift resolution.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Described merchandise and explained use, operation and care.
  • Recommended, selected and located merchandise based on customer desires.
  • Provided excellent customer service by answering questions and offering advice on products.
  • Checked food before serving it to customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Assisted in training new servers.

Education

High School Diploma -

Quakertown High School
Quakertown, PA
06-2023

Some College (No Degree) - Psychology

Bucks County Community College
Newtown, PA

Aviation

Penn Flight Academy
Quakertown, PA

Skills

  • Food safety
  • Order accuracy
  • Customer service
  • Employee training
  • Table setting
  • Problem solving
  • Team collaboration
  • Cleaning procedures
  • Multitasking and organization
  • Food station setup
  • Strong work ethic

Accomplishments

  • FAA private pilot license
  • Multiple PA State rankings in Technology Students Association (TSA) club throughout middle school and high school
  • Silver Award in Girl Scouts
  • Life Member of Girl Scouts
  • Solo traveled to St. Lucia and volunteered as an international teacher (2 weeks)

Certification

  • Baby sitting certification

Timeline

Server

Unidine
04.2022 - Current

Floor Staff Member

Regal Cinemas
01.2022 - 09.2022

Floor Staff Member

The Farmer and The Chickpea
04.2021 - 11.2021

High School Diploma -

Quakertown High School

Some College (No Degree) - Psychology

Bucks County Community College

Aviation

Penn Flight Academy

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