Kelly Leake
Trussville,AL
Summary
- Completed various tasks efficiently in a dynamic setting, supporting team efforts and working independently as needed. Maintained professionalism in all customer interactions, ensuring positive experiences. Promptly addressed customer inquiries and issues, providing effective solutions. Showcased meticulous attention to detail, prioritizing accuracy in all tasks. Utilized technology skills to boost work efficiency. Consistently followed company safety and quality guidelines.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Warehouse Tote Washer
McPherson Oil Company
07.2025 - Current
- Clean and sanitizes large containers (totes) used in selling.
- Removed all labels
- Reporting damages
- Maintaining a clean work area.
- Duties include washing, drying, and stacking totes
- Maintaining a clean work area
- Following safety and sanitation protocols
Local Class A CDL Driver - Lubricants
05.2024 - 07.2025
- Work with Dispatch person to assure uninterrupted supply for our customers in a timely and safe manner
- Deliver lubricant products, either in bulk form or package, to customers throughout the greater metro area
- Load and unload product in and out of the truck, in a manner compliant with company policy and state and federal regulations
- Operate a vehicle on and off customer sites in a manner compliant with company policy and procedure and compliant with DOT
Local flatbed delivery driver
Lowe's
11.2023 - 04.2024
- Strong work ethic and communication skills
- Willing to learn new skills and accept new challenges
- Being friendly, professional, and responding quickly to customer and associate needs.
- Inspecting delivery vehicles and ensuring the safety and security of the loading and unloading process
CDL Truck Driver Training
Bevill State Community College
07.2023 - 10.2023
- Learned basic entry-level driving skills relating to the safe operation techniques of commercial motor vehicles and other related regulations
- Obtained a Commercial Driver's License (CDL) necessary to operate a tractor-trailer
- Learned the rules and regulations pertaining to the trucking industry once the program was successfully completed
Inventory Clerk
Argo Power Equipment
05.2018 - 07.2023
- Ordering supplies
- Keeping the stockroom clean and organized
- Shipping items
- Unloading deliveries
- Comparing sales records with the physical inventory
Produce Clerk and Deli Clerk
Publix Supermarket
09.2017 - 05.2018
- Providing premier customer service, including greeting them and responding to questions
- Ensuring product is rotated, within date, and properly displayed on shelves according to the appropriate planogram
- Unloading product from trucks and organizing stock room
On-Site Client Service Representative
Enterprise Rideshare/ CommuteSmart
01.2016 - 08.2017
- Supported the administrative, customer service and marketing needs of the Rideshare sales team
- Handling customer service inquiries, problem resolution, back-end sales support and proactive marketing accounts
- Maintained database for both Enterprise, ROSS and CommuteSmart BASE. Ensured all databases matched with quality, correct information at all times
- Enterprise Rent A Car
Management Trainee/ Management Assistant
07.2014 - 12.2015
- Responsible for developing new business and maintaining current relationships.
- Understanding cost control, reading branch's P&L statement and understanding what it takes to run a profitable business
- Effectively communicate, influence and interact with all types of customers, vendors and co-workers
Apparel Lead
Sears Hometown Outlets
01.2014 - 06.2014
- Responsible for implementation of apparel merchandising direction, signing direction, and assuring implementation of all communicated apparel standards
- Supported the Store Manager in training and coaching on standards for marking, processing, merchandise preparation, safety, merchandise protection, and inventory protection.
Consumer Loan Underwriter
Wells Fargo
03.2010 - 12.2013
- Team Lead for 9 co-workers to approach with various problems in order to resolve prior to seeking guidance from Team Manager
- Display understanding of underwriting policies and procedures, extensive training and testing of compliance and continued ethical behavior
- Ability to handle confidential material in a professional, highly ethical manner
- Ability to communicate through verbal and written communication skills
- Inhibited a high degree of attention to detail. As well as maintaining time management and organization skills to effectively prioritize multiple objectives and achieve volume goals
Education
Bachelor of Science - Business Management
University of Alabama
Birmingham, AL05.2014
Skills
- Utilized Excel for data analysis tasks for 18 years Assisted in creating and formatting documents in Microsoft Word for 19 years Supported email communication and scheduling through Outlook for 17 years Conducted data entry tasks for 14 years Achieved high performance in data entry with 9,950 KPH in 10 Key and 7,925 KPH in Alpha Numeric tasks
Certification
CDL Class A operator
COMPETENCIES
- Ability to work in a fast-paced environment while performing multiple duties/tasks both independently as well as with a team
- Demonstrate a professional and positive attitude during all internal and external customer interactions
- Effectively represents the company and responsive to the needs of internal and external customers
- Detail-oriented with a high level of accuracy
- Working knowledge of technology
- Ability to follow company safety and quality procedures and guidelines consistently
Timeline
Warehouse Tote Washer
McPherson Oil Company
07.2025 - Current
Local Class A CDL Driver - Lubricants
05.2024 - 07.2025
Local flatbed delivery driver
Lowe's
11.2023 - 04.2024
CDL Truck Driver Training
Bevill State Community College
07.2023 - 10.2023
Inventory Clerk
Argo Power Equipment
05.2018 - 07.2023
Produce Clerk and Deli Clerk
Publix Supermarket
09.2017 - 05.2018
On-Site Client Service Representative
Enterprise Rideshare/ CommuteSmart
01.2016 - 08.2017
Management Trainee/ Management Assistant
07.2014 - 12.2015
Apparel Lead
Sears Hometown Outlets
01.2014 - 06.2014
Consumer Loan Underwriter
Wells Fargo
03.2010 - 12.2013
Bachelor of Science - Business Management
University of Alabama