Kelly Liquori
Louisville,United States
Summary
Well-qualified Leasing Consultant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
Work History
Leasing Consultant
Hills Properties
Louisville, Ky.
05.2021 - Current
- Responded to requests and scheduled appointments for property showings.
- Greeted clients, showed apartments, and prepared leases.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
- Distributed and followed up on tenant renewal notices.
- Verified tenant incomes and other information before accepting lease applications.
- Held high approval rating and maintained customer loyalty with top-notch service.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
Leasing Manager
Michelson Realty
Louisville, Ky.
04.2015 - 04.2021
- Collected, completed and processed lease applications.
- Monitored performance of individual leasing agents and coached on successful strategies.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Managed daily and weekly marketing and leasing plans.
- Established key relationships with potential leasers and renters.
- Created and submitted daily reports on leasing activities.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
Education
Bachelor of Science - Human Resources Management
University of Louisville
Louisville, KY05.2005
Skills
- Organized Mindset
- Sales Techniques
- Screening Processes
- Leasing Terms and Specifications
- Clear Communication
- Collections Actions
- Property Tours
- Lease Renewals
- Administrative Leadership
- Tenant Screening
- Phone and Email Etiquette
Timeline
Leasing Consultant
Hills Properties
05.2021 - Current
Leasing Manager
Michelson Realty
04.2015 - 04.2021
Bachelor of Science - Human Resources Management
University of Louisville
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