Kelly Wile
Springfield
Summary
Registered Nurse with a proven track record in service management, known for ensuring operational efficiency and exceptional patient satisfaction. Strong focus on team collaboration and achieving results, reliably adapting to changing needs. Skilled in conflict resolution, process improvement, and staff training, with keen ability to motivate and lead teams toward success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Surgical Service Supervisor
Bon Secours Mercy Health
08.2018 - Current
- Successfully manages high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
- Assist's with training and development of team members.
- Manage's daily operations of the service department, maintaining a high level of organization and productivity.
- Monitor's team's performance and gave feedback when necessary.
- Streamline's service processes, resulting in increased efficiency and reduced operational costs.
- Implement's quality control measures to ensure consistent levels of excellence across all aspects of service delivery.
- Hire's, manage's, develop's and train's staff, establishes and monitor's goals, conduct's performance reviews and administer's salaries for staff.
Registered Nurse, Medical-Surgical Unit
Premier Health
04.2017 - 08.2018
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Provided health education to patients and families regarding discharge instructions and plans of care.
Education
Master of Science - Nurse Executive
Chamberlain College of Nursing
Columbus, OH03-2026
Skills
- Task delegation
- Team collaboration
- Relationship building
- Outstanding prioritization skills
- Multitasking and organization
- Staff training
- Critical thinking
- Policy enforcement
- Supervisory role experience
Certification
- Basic Life Support Certification (BLS)
- Advanced Cardiac Life Support Certification (ACLS)
Timeline
Surgical Service Supervisor
Bon Secours Mercy Health
08.2018 - Current
Registered Nurse, Medical-Surgical Unit
Premier Health
04.2017 - 08.2018
- Basic Life Support Certification (BLS)
- Advanced Cardiac Life Support Certification (ACLS)
Master of Science - Nurse Executive
Chamberlain College of Nursing
Similar Profiles
Lynice MurrayLynice Murray
Spec Patient Access/ Financial Counselor at Ensemble Health Partners/ Bon Secours Mercy HealthSpec Patient Access/ Financial Counselor at Ensemble Health Partners/ Bon Secours Mercy Health
Mary Jessica BeardMary Jessica Beard
Coordinator Accreditation and Regulatory Services at Bon Secours Mercy HealthCoordinator Accreditation and Regulatory Services at Bon Secours Mercy Health
Whitney RobinsonWhitney Robinson
Patient Access Specialist at Bon Secours Mercy HealthPatient Access Specialist at Bon Secours Mercy Health