Kelly Lovely
Fort Worth
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
Work History
Assistant Manager
Hibbet Sports
Enid
09.2024 - Current
- Assisted in daily store operations and maintained inventory levels.
- Provided excellent customer service and resolved customer inquiries promptly.
- Supported team members in achieving sales goals and enhancing product knowledge.
Warehouse Worker
Amazon
Enid
12.2024 - 04.2025
- Organized inventory in designated storage areas for easy access.
- Followed safety protocols to minimize workplace hazards and accidents.
- Maintained cleanliness and safety standards in the warehouse environment.
- Used pallet jacks to move items to and from warehouse locations.
Cart Attendant
Walmart
Enid
03.2022 - 01.2024
- Collected and organized shopping carts from parking lot and store entrances.
- Assisted customers with cart retrieval during peak shopping hours.
- Maintained cleanliness and safety of cart storage areas throughout the store.
Customer Service Cashier
Walmart
Enid
03.2022 - 01.2024
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with product inquiries and concerns promptly.
- Maintained clean and organized checkout areas for customer convenience.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Crew Trainer
McDonald’s
Enid
01.2020 - 03.2023
- Trained new crew members on operational procedures and customer service standards.
- Supervised daily crew activities to ensure compliance with safety protocols.
- Assisted in developing training materials for ongoing staff development initiatives.
Education
Chisholm High School
Enid, OKSkills
- Customer service
- Team collaboration
- Inventory management
- Money handling
- Staff training
- Problem solving
- Organizational skills
- Attention to detail
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Warehouse Worker
Amazon
12.2024 - 04.2025
Assistant Manager
Hibbet Sports
09.2024 - Current
Cart Attendant
Walmart
03.2022 - 01.2024
Customer Service Cashier
Walmart
03.2022 - 01.2024
Crew Trainer
McDonald’s
01.2020 - 03.2023
Chisholm High School