Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Mathews

Summary

I joined the Kroger team in 2001, and through hard work and dedication, made my way up to department head. i am ready to venture on, and take the next steps with this company, by becoming a RRS.

Overview

23
23
years of professional experience

Work History

File Maintenance Clerk

Kroger 826
08.2023 - Current

* Make & Print all tags and signs for store.

* Verify all prices on tags match prices in system.

* Remove old, and hang new weekly tags.

* Verify all store signage is correct and current.


Manager on Duty

Kroger 826
10.2018 - Current

* Ensure the store runs smoothly while management is out.

* Receive all truck/deliveries

* Monitor Fast Alert system

* Complete store walks

* Perform Out of Stock scan

* Complete daily markdowns

Customer Service Manager

Kroger 826
09.2020 - 08.2023

* Manage all front end associates

* Help maintain customer traffic flow

* Make weekly schedule for all front end associates

* Complete daily and weekly accounting.

* Review all sales and accounting reports, and make any needed corrections

* Coach all fr end associates on standards, and Fresh, Full, & Friendly.

Promise Team Lead

Kroger 826
12.2020 - 08.2022

* Planning and executing in store events for associates

* Reaching out to our community to attend and/or provide help with local events, and encouraging our associates to join.

* Store cheerleader. Sharing uplifting stories everyday, and recognizing associates who have gone above and beyond.

My Time Rollout Team

Kroger Cin/Day D2
04.2022 - 06.2022

* Attend all meetings and classes for zone My Time Rollout

* Visit multiple stores to answer questions, and ensure associates are completing online training

* Conduct in store training sessions with management, and Department leaders.

* Attend weekly conference calls to repo out.

Floating CSM

Kroger Cin/Day D2
12.2019 - 09.2020

* Working along side of other CSM's to gain knowledge, and provide feedback.

ACSM

Kroger Cin/Day D2
06.2009 - 12.2019

* Perform daily/weekly accounting

* Help ensure the front end is running smoothly

* Praise and coach front end associates daily


Cashier

Kroger 745
07.2001 - 06.2009

* Scan orders fast and efficiently

* Run SCO

* Bag when needed

* Be Friendly. greet, thank, and invite customers to return...

EVERY CUSTOMER, EVERY TIME .

Education

High School Diploma -

Beavercreek High School
Beavercreek, OH
05.1994

Skills

    * Great communication

    * Leadership

    * Teamwork/ Team building

    * Problem solving

    * Positive professional attitude

Timeline

File Maintenance Clerk

Kroger 826
08.2023 - Current

My Time Rollout Team

Kroger Cin/Day D2
04.2022 - 06.2022

Promise Team Lead

Kroger 826
12.2020 - 08.2022

Customer Service Manager

Kroger 826
09.2020 - 08.2023

Floating CSM

Kroger Cin/Day D2
12.2019 - 09.2020

Manager on Duty

Kroger 826
10.2018 - Current

ACSM

Kroger Cin/Day D2
06.2009 - 12.2019

Cashier

Kroger 745
07.2001 - 06.2009

High School Diploma -

Beavercreek High School
Kelly Mathews