Kelly Mccollum
Watonga,MN
Summary
Dynamic Assistant Manager with over 20 years in the restaurant industry, including a successful tenure as General Manager at Hardee’s in Owatonna, MN. Expert in team leadership and customer relations, driving sales growth and enhancing staff performance through effective training and conflict resolution strategies. Proven ability to manage operations and optimize workload efficiently.
Overview
1
1
Certification
Work History
Assistant Manager
Hardees Resturamt
Albert Lea, MN
07.2025 - Current
Been in restaurants 20 plus years. Was General Manager for owatonna Mn Hardee’s for over a year and now the assistant at Albert Lea Hardee’s. Responsible for hiring, orientations and much more.
Education
No Degree -
Randolph Southern
Lynn, INSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Time management
- Problem-solving
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Staff management
- Workload management
- Conflict resolution
- Retail operations
- Team building
- Employee scheduling
- Operations management
- Customer relationship management (CRM)
- Sales growth
- Policy enforcement
- Orientation and training
- Employee performance evaluation
- Employee performance evaluations
- Performance reviewing
- Cost control
Certification
Serb safe and good handler certificate!
Timeline
Assistant Manager
Hardees Resturamt
07.2025 - Current
No Degree -
Randolph Southern