Kelly McIntosh
SHI International Corp.
Fishers,IN
Summary
Enterprise account executive with 25+ years of experience in key account management, value-based selling, and CRM-driven territory growth. Skilled in trusted partnership building, strategic negotiation, and protecting margin while expanding named accounts.
Skills
- Strong relationships
- Account management
- Territory management
Education
Bachelor of Arts - Public Relations
Work History
Enterprise Account Executive
17 Years 9 Months- Supported enterprise account executives with prospect research and account planning
- Coordinated discovery calls and captured client requirements accurately
- Prepared sales materials tailored to stakeholder priorities and business needs
- Maintained CRM records with clean, timely updates and follow-up tasks
- Managed a portfolio of high-value accounts, ensuring timely renewals and upselling opportunities.
- Established strong relationships with key enterprise customers, driving customer satisfaction and retention.
- Developed channel partner relationships to expand market reach and strengthen partner engagement.
- Kept management updated with regular status reports.
National Account Manager
2 Years 10 Months- Managed national account portfolios, strengthening client relationships and retaining strategic partnerships.
- Collaborated with internal partners to execute promotional programs and support revenue growth.
Business Account Manager
5 Years 11 Months- Managed business accounts, strengthened client relationships, and aligned solutions with customer objectives.
- Coordinated cross-functional teams to resolve service issues and improve client satisfaction.
Account Manager
1 Year 11 Months- Managed client portfolios, maintaining strong relationships and resolving account concerns promptly.