Connor Kern
Columbus
Summary
Successful at networking, prospecting and business development. Skilled at managing demanding accounts with organized approach and persuasive communication skills. Offering 5 years of experience working with businesses. Personable Strategic Account Manager with proven success at building and maintaining long-term and profitable business relationships. Coordinates support, service and management resources and fulfills account performance requirements and customer expectations. Understands company products and services intimately and guides customers in applying ideal solutions to meet specific needs.
Overview
3
3
years of professional experience
Work History
Enterprise Account Executive
Software House International, SHI
06.2022 - Current
- Established strong relationships with key enterprise customers, driving customer satisfaction and retention.
- Consistently exceeded sales targets by proactively identifying and pursuing new business opportunities.
- Collaborated with internal teams to develop tailored solutions for complex client needs, resulting in increased revenue.
- Managed a portfolio of high-value accounts, ensuring timely renewals and upselling opportunities.
- Conducted thorough market research to identify emerging trends and adjust sales strategies accordingly.
- Negotiated contracts with key stakeholders, securing long-term partnerships and revenue growth.
- Leveraged CRM tools to track customer interactions, ensuring seamless communication across multiple touchpoints.
Senior Loan Officer
Lower.com
09.2020 - 05.2022
- Enhanced loan application process by streamlining documentation and improving communication channels with clients.
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
- Mentored junior loan officers, sharing expertise and knowledge to improve overall team performance.
- Created detailed project plans outlining goals, timelines, resources, and budgets to ensure alignment with company objectives.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Education
MBA - Business Administration And Management
The Citadel
Charleston, SC05.2020
Bachelor of Science - Business
Arkansas State University
State University, AR05.2018
Skills
- CRM Proficiency
- Client Support
- Research and Analysis
- Strong Relationships
- New Business Opportunities
- Solution Selling
- Strategic Initiatives
- Objection Handling
- Customer Relationships
Affiliations
- Former Member of the Men's basketball team at Arkansas State University and The Citadel
- Active member within my church community in youth
- Crossfit coach
Timeline
Enterprise Account Executive
Software House International, SHI
06.2022 - Current
Senior Loan Officer
Lower.com
09.2020 - 05.2022
MBA - Business Administration And Management
The Citadel
Bachelor of Science - Business
Arkansas State University
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