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KELLY MCLAUGHLIN
Washington,NJ
Work Preference
Summary
Dynamic Inside Sales Representative with over 3 years of experience, seeking to leverage a strong passion for organization, creativity, and meticulous attention to detail. Proven success in developing comprehensive plans and facilitating seamless communication across departments for effective execution. Former General Manager with over 7 years of exceeding sales targets and driving team-wide initiatives. Expertise in crafting and implementing impactful sales strategies is complemented by exceptional customer service and communication skills. This unique blend fosters a results-oriented and collaborative environment that consistently achieves organizational goals.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Senior Inside Sales Representative
ADP
07882
08.2023 - Current
- Executed targeted sales strategies to increase product penetration in designated markets.
- Coordinated product demonstrations and presentations to showcase features and benefits effectively.
- Collaborated with marketing teams to align promotional efforts with sales objectives.
- Leveraged CRM systems to track leads, manage accounts, and streamline communication processes.
- Attained 100% of year-to-date sales quotas annually to drive revenue growth and business success.
Store Manager
QuickChek
New Jersey
06.2018 - 08.2023
- Drives a top tier store to exceed annual quota for 3 years running
- Engages and trains employees to exceed corporate expectations
- Analyzes corporate reporting to minimize waste and maximize budget usage
- Addresses business operations, staffing, & inventory on a proactive basis
- Develops store based employee retention plan and recruitment marketing to employ top talent
Assistant Store Manager
QuickChek
New Jersey
08.2017 - 06.2018
- Cultivated a positive team environment increasing employee retention and customer loyalty
- Trained team members on new product knowledge and procedures
- Led daily store operations, ensuring compliance with company policies and procedures.
Team Member
QuickChek
New Jersey
06.2017 - 08.2017
- Enhanced customer satisfaction through quality service
General Manager
Subway
Washington, NJ
06.2014 - 11.2016
- Initiated strategies to achieve margin targets aligned with store growth plans
- Maintained operational success through quality staffing and stock inventory
Assistant Store Manager
Dunkin Donuts
Washington, NJ
06.2014 - 11.2016
- Improved operational procedures and decreased wasteful spending by 9%
- Established employee incentive targets to maximize team performance
- Mentored employees on new company products and procedures
- Tracked receipts, employee hours, store inventory movement
Education
High School Diploma - Business Management
Warren Hills Regional
Washington, NJ06.2014
Skills
Sales Experience
Referral Marketing
Recruitment
Problem Solving
Conflict Resolution
Store Management
Team Leadership
Time Management
Customer Service
Data Entry
Attention to Detail
Certification
ServSafe Certification
Food & Alcohol Safety
exp 2024-02
Interests
Languages
English
Native or Bilingual
Accomplishments
- 110%+ ADP Quota all years in role
- 2024 ADP Grit Award
- 100% QuickChek Store Quota
- Top Store Leader of Q2 2021
- Highest Donations in Region 2020
- Quickest Customer App Engagement
Timeline
Senior Inside Sales Representative
ADP
08.2023 - Current
Store Manager
QuickChek
06.2018 - 08.2023
Assistant Store Manager
QuickChek
08.2017 - 06.2018
Team Member
QuickChek
06.2017 - 08.2017
General Manager
Subway
06.2014 - 11.2016
Assistant Store Manager
Dunkin Donuts
06.2014 - 11.2016
High School Diploma - Business Management
Warren Hills Regional