Nathaniel Pastrana
Tampa,FL
Summary
Dynamic-Goal Driven Sales Professional built by a plentiful mix of experiences with the ability to adjust and maximizing opportunities in today's markets in any situation. Specializing in consumer & business consultations, exceeding client/consumer satisfaction, strong problem-solving skills and world class customer solutions/services.
Overview
10
10
years of professional experience
Work History
Senior Inside Sales Representative
Spectrum
05.2023 - Current
- Consistently meet or exceed weekly and monthly sales activity goals by utilizing sound telephone based selling techniques
- Respond to inbound sales calls promptly and efficiently, as outlined by the required call handling metrics, to include productive time, schedule adherence, handle time, after call work, etc.
- Effectively and efficiently sell products and services to prospective customers and maximize additional revenue from existing customers by selling incremental products and services through use of recommended sales techniques. Identify and maximize upselling and cross selling sales opportunities.
- Ability to learn and master order processing billing system regarding all aspects of sales order entry, order inquiries, and other tools and functions as they relate to the inbound sales function.
- Have a full understanding of and consistently demonstrate proficiency at explaining all products and services to existing and prospective customers.
- Acquire and demonstrate thorough knowledge of competitors’ pricing, packaging and products in an effort to discuss side by side comparisons of Charter’s and competitors’ products and services. Promote and communicate current marketing campaigns and promotions.
Business Sales Executive
Verizon Business
08.2022 - 01.2023
- Taking and addressing inbound/outbound calls through a blended call queue -Manage multiple sales and operating systems while leveraging time management to maximize customer follow-ups and order processing
- Responsible for exceeding sales metrics for all customers ( new and active) and taking the customer from quote to payment
- Forecast, create and manage a well diverse sales funnel for pending, current and future sales opportunities with a lead generate driven by other departments and channels in Salesforce to increase metrics in time efficient and gross revenue -Deliver a customer focused sales environment to increase the client experience -Handling all inbound prospect leads and referral prospects to drive client relationships and engagement focusing on true consultative services/solutions -Leverage current / ongoing negotiating skills and expert level closing tactic to gain new business accounts.
Inbound Sales Account Executive - Senior
Comcast
11.2018 - 05.2022
- Meet and exceed sales quotas by generating sales from inbound calls as well as customer follow ups - Demonstrates consultative sales techniques while maximizing the opportunities to exceed sales goals to meet the need of the business, on a daily and monthly metric -Staying updated in market trends to assist in maintaining a competitive edge with product familiarity -Prepare new on-boarding employees with company best practices and insight to sales position
- Opened new accounts and documented personal, demographic, and payment information in system.
Inside Sales Consultant
Nathaniel Pastrana, CarMax
01.2021 - 12.2021
- Develop and deliver a car buying experience that is second to none to all buyer(s) in an extremely high energy sales environment
- Support and Guide each customer(s) through the unique sales process while maintaining a consultative approach - Ensure all sales objectives are met and exceeded by Carmax Standards - Complete all transactions by probably collecting and submitting all proper titling, and legal documentation in regards to the purchasing of a motor vehicle
- As a season sales expert with a high developed sales approach and proven track record for success
- Carmax has allowed me to take on a position with in the organization with flexible scheduling
Senior Membership Advisor
Merritt Clubs
06.2017 - 11.2018
- Responsible for achieving or exceeding monthly and annual department budget, sales, and retention goals - Builds awareness and support for retention through effective organizational communication and enhanced business reporting of all social and business activities - Establishes genuine relations with existing and future members by providing excellent- world class customer service - Proactively develop a personal prospecting plan to generate potential new clients; develop and monitor established database and continually increase prospect generation
Fitness Sales Manager
LA Fitness
05.2015 - 07.2016
- Responsible for consistent improvement of club sales and operations through effective planning, implementation, use and exercise of independent judgment and discretion in determining how to best maximize profits, contain costs, and hold club employees accountable - Ability to cope with dynamic market conditions and develop sales strategy accordingly - Responsibilities to support revenue growth, customer retention, and brand management - Work cross functionally with peers and other functional leaders to support achievement of revenue objectives and facilitating a positive customer experience - Manage, coach & develop a team of wellness and fitness consultants.
Sales Consultant
Wesley Chapel Toyota
01.2015 - 05.2015
- Networking and generating a potential buyer base for sale of cars - Ensuring proper documentation processes and legal transfer of the vehicle to the buyer name - Meeting all set sales targets and making evaluation and market feedback reports - Keeping track of all the market products and prices
- Nathaniel Pastrana - page 2 - Build a strong market present to generate referrals to lead to future sales
Education
Associate of Science - AS - Business Administration, Management and Operations
Hillsborough Community College
2015
Business Operations Specialist-Certification -
Hillsborough Community College
2011
Skills
- Customer Satisfaction
- Customer Service
- Time Management
- Sales
- Sales Operations
- Goal
- Oriented
- Strategic Planning
- Customer Experience
- Teamwork
- Microsoft Office
- Campaign Tracking
- Order Entry
Timeline
Senior Inside Sales Representative
Spectrum
05.2023 - Current
Business Sales Executive
Verizon Business
08.2022 - 01.2023
Inside Sales Consultant
Nathaniel Pastrana, CarMax
01.2021 - 12.2021
Inbound Sales Account Executive - Senior
Comcast
11.2018 - 05.2022
Senior Membership Advisor
Merritt Clubs
06.2017 - 11.2018
Fitness Sales Manager
LA Fitness
05.2015 - 07.2016
Sales Consultant
Wesley Chapel Toyota
01.2015 - 05.2015
Associate of Science - AS - Business Administration, Management and Operations
Hillsborough Community College
Business Operations Specialist-Certification -
Hillsborough Community College
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