Kelly Mencini
Summary
Results-driven insurance professional with over 6 years of experience in P&C data analytics, specializing in Claims and Product operations. Proven track record of leveraging interpersonal skills and a holistic approach to achieve successful outcomes. Committed to transitioning into a challenging role focused on Acquisition, aiming to enhance expertise and contribute to strategic growth.
Overview
7
7
years of professional experience
Work History
Associate Pricing Manager
Progressive- Personal Lines Auto
, OH
10.2023 - Current
- Lead a team of pricing analysts to manage state rate-level indications, pricing recommendations, and rate revision activities for multiple states.
- Incorporated tariff risks into pricing indications and strategies through collaboration with Data Science and Economics teams.
- Designed an initial framework to enhance Operations Expense pricing analysis by introducing a predictive trend application.
- Lead the base score team, overseeing the implementation and business strategy across all states, ensuring alignment with company objectives, and optimizing pricing processes.
Associate Claims Data Manager
The Cincinnati Insurance Companies
Fairfield, OH
04.2021 - 10.2024
- Mentor a team of 4 data analysts, 4 tech analysts, and 3 reporting specialists by overseeing analyses and projects, signing off on system enhancement requirements and testing, and reviewing statutory and regulatory work
- Meet weekly with the Claims Data Manager to provide feedback on associate performance, formulate associate growth strategies, and evaluate the team's workload to appropriately delegate new projects
- Partnered with the Commercial Lines Analytics Managers to create a monthly data analytics workshop designed to develop the team's skills and facilitate business relationships across our teams
- Organized a comprehensive validation of downstream Claims data against the source system while troubleshooting data quality issues with IT associates and presenting results to key stakeholders across the company
Claims Data Analyst II
The Cincinnati Insurance Companies
Fairfield, OH
02.2020 - 04.2021
- Lead meetings with Claims leadership to create key KPIs and developed an interactive dashboard within Cognos to track these metrics and consolidate additional data analyses
- Identified the need to supplement claims data with HR data and partnered with IT to build requirements and test solutions, which ultimately enhanced dozens of Field Claims reports and analyses
- Built out dashboards using both Power BI and Cognos while documenting and evaluating pros and cons of each tool, and presented these findings to the Claims Data Manger and IT leaders
Claims Data Analyst I
The Cincinnati Insurance Companies
Fairfield, OH
08.2018 - 02.2020
- Lead meetings with Claims leadership to understand reporting and data needs, developed dynamic solutions through Excel dashboards, and worked alongside leadership to draw out key insights
- Identified and developed automation opportunities for many of my recurring reports using Excel macros and SAS programs, resulting in quicker report completion and additional time to analyze the data for insight
Education
Bachelor of Science - Financial Mathematics
The Ohio State University
Projects
Claims System Replacement Project | 01/2023 – 10/2023
- Act as the product owner to oversee the portion of the project responsible for keeping the data warehouse whole and minimizing business disruption associated with data and reporting impacts
- Collaborate with other project managers, product owners, architects, and developers to create an overall project approach and timeline as well as individual sprint plans and tasks
- Lead a team of developers, business analysts, data analysts, and tech analysts to meet sprint commitments and overall project goals
- Analyze impacts of decisions made by other legs of the project by attending project wide meetings such as scrum of scrums, while listening for and communicating any potential risks
Personal Lines Property Task Force | 10/2021 - 10/2022
- Worked on a cross-departmental team to ideate and test initiatives that improve profitability within the Personal Lines Property segment
- Performed analyses on personal property claim trends and damage ratios while also analyzing the claim effects of prior policy provisions, vendor solutions, and trainings and worked as a team to analyze the results and recommend future solutions
Innovation Venture | 06/2020 - 06/2021
- Using a lean-startup method, collaborated with external innovation coaches, agents, and various departments to create solutions that help our agents utilize insurtech to strengthen the independent agency channel
- By conducting 50+ interviews and co-creation sessions with internal and external insurance professionals, developed and led a monthly innovation workshop program with 6 agency partners and presented insights, ideas, and prototype results along the way to the Chief Insurance Officer and Sales & Marketing leadership
Professional Training and Education
- Certified Agile Leadership Essentials: Braintrust Consulting Group
- Change Management Practitioner Program: PROSCI
- Business Analysis Essentials: MAX Training
References
- Available upon request
Timeline
Associate Pricing Manager
Progressive- Personal Lines Auto
10.2023 - Current
Associate Claims Data Manager
The Cincinnati Insurance Companies
04.2021 - 10.2024
Claims Data Analyst II
The Cincinnati Insurance Companies
02.2020 - 04.2021
Claims Data Analyst I
The Cincinnati Insurance Companies
08.2018 - 02.2020
Bachelor of Science - Financial Mathematics
The Ohio State University
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