Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Morgan

Hillsboro ,Tn

Summary

Self-directed Manager with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Innate sales abilities and customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Manager position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience

Work History

Branch Manager

Covington Credit
09.2013 - 04.2024
  • Responsible for the growth of receivables, quality control of delinquency, and charge off
  • Profitability of the branch
  • Manages all branch activities
  • Management of team and workflow
  • Daily deposits
  • outbound/inbound calls
  • Collections on all accounts
  • Manages and participates in the overall process of new and refinanced loans
  • Provides guidance on appropriate loan amounts and terms to meet customer and company needs
  • Provides high level of customer service
  • Proactively manages delinquent accounts
  • Marketing
  • Manages the scheduling of branch staff to maximize growth and achieve branch targets and goals
  • performs other activities, as needed, and directed by Company management

ER Registrar

Unity Hospital
01.2016 - 02.2017


  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collaborated with medical staff to ensure timely treatment for critically ill patients.
  • Patient intake

Store Manager

Treasure Stones And Crystals
01.2010 - 09.2013
  • Enhanced store profitability by implementing effective inventory management and pricing strategies.
  • Developed targeted marketing campaigns to drive foot traffic and increase sales during key promotional periods.
  • Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
  • Cultivated strong relationships with vendors, negotiating favorable terms on product selection, pricing, and delivery schedules.

Stay at Home Mom

N/a
08.2006 - 01.2010

Education

No Degree - Criminal Justice

Draughons Junior College
Murfreesboro, TN
12.2006

GED -

Eagleville High School
Eagleville, TN
06.2001

Skills

  • Operational Reports

  • Relationship Building

  • Work Prioritization

  • Branch Operations Management

  • Performance Reviews

  • Cash handling expertise

  • Customer Service

  • Account Review

  • Employee Development

Timeline

ER Registrar

Unity Hospital
01.2016 - 02.2017

Branch Manager

Covington Credit
09.2013 - 04.2024

Store Manager

Treasure Stones And Crystals
01.2010 - 09.2013

Stay at Home Mom

N/a
08.2006 - 01.2010

No Degree - Criminal Justice

Draughons Junior College

GED -

Eagleville High School
Kelly Morgan